In case you cannot log in to VNeID, you can apply some of the following tips to fix it.
1. Enter wrong CCCD number
One of the common mistakes that many users often make without realizing it is entering the wrong CCCD number. Sometimes because we are in such a hurry, we often enter the wrong number or even miss a number, which will prevent us from logging in. Please be more careful and check again before logging in again.
2. Forgot VNeID password
Forgetting your VNeID password also prevents you from logging into VNeiD. Open the VNeID application. On the login screen, select Forgot password. Then, enter your authentication information and click the Submit request button to get a new password. Or you can use a chip-embedded CCCD card to retrieve your password.
3. VNeID account not activated
If your VNeID account is not activated, of course you will not be able to log in to the application. You immediately access the address https://vneid.gov.vn and click Activate account. Next, you enter your personal identification number and phone number and click Submit request and you are done.
4. Phone is not compatible with VNeID application
The condition to use the VNeID application is that the phone must run Android 5 and iOS 13 or higher. Please check your phone and update to the latest operating system.
Above are the reasons why you cannot log in to VNeID and how to fix it. Thank you everyone for following.
Source
Comment (0)