Digital transformation is an inevitable trend, requires objectivity and is identified as an important political task of the Party and State, as well as a new, difficult and sensitive job. The ultimate purpose of digital transformation is to serve people, in the spirit of taking people as the center, the subject, the goal, the driving force, and the resource for development.
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| The ultimate purpose of digital transformation is to serve people, in the spirit of taking people as the center, the subject, the goal, the driving force, and the resource for development. |
Complete the legal corridor
In 2019, the Politburo issued Resolution No. 52-NQ/TW dated September 27, 9 on a number of guidelines and policies to proactively participate in the Fourth Industrial Revolution, which identifies goals Overall, "Effectively taking advantage of opportunities brought by the Fourth Industrial Revolution to promote the process of innovating growth models, restructuring the economy in association with implementing strategic breakthroughs." and modernize the country; Strongly develop the digital economy; Fast and sustainable development based on science-technology, innovation and high-quality human resources; improve the quality of life and welfare of people; firmly ensure national defense, security, and protect the ecological environment."
From 2020-2022, the Prime Minister has approved and issued many decisions and strategies for digital government, digital economy and digital society, including Decision No. 749/QD-TTg promulgating the National digital transformation program with three pillars: Digital government, digital economy and digital society; E-government strategy towards digital government; Digital economy and digital society strategy.
Subsequently, almost all ministries, branches and localities have issued resolutions, strategies and digital transformation programs. This is a basic advantage, decisive for success in the next steps. From this perspective, Vietnam's determination, aspirations and agility are no less than any other country in the world.
To protect human rights in cyberspace and national interests, many legal documents such as the Law on Information Security, Law on Cyber Security, Law on Electronic Transactions, Law on Information Technology... have been issued. Law, including specific regulations on people's rights when using and doing business on the Internet. In addition, preventing and handling malicious bad news on cross-border platforms is considered a top task of authorities.
The Electronic Transactions Law 2023, effective from July 1, 7, also contributes to perfecting the legal corridor, facilitating the transformation of operations from a real environment to a digital environment in all industries. , field, promptly institutionalize the Party's policies and guidelines on digital economic development, digital transformation, and promote the national digital transformation process.
Vietnam is one of the countries with the highest speed of Internet development and application in the world with the number of Internet users reaching more than 70 million people, equivalent to 73% of the total population. Personal data from a position that was not really important has become the main raw material for the operations of industries, professions, and business services, and is increasingly occupying an important position in the overall field of creating profit value. high in the national economy.
This poses the problem of effectively managing, concurring between the use and protection of personal data, responding, limiting risks, and handling violations to maintain the development and value of personal data. artificially created.
In each field, the government, ministries and branches also develop documents and instructions according to their authority, specific regulations on standards, regulations and instructions on safe interactions in cyberspace.
Specifically, Decree No. 72/2013/ND-CP on management, provision and use of Internet services and online information and Decree No. 104/2022/ND-CP of the Government are important legal bases. It is important to eliminate paper household registration books and temporary residence books and switch to a digital environment; Circular No. 09/2021/TT-BGDDT of the Ministry of Education and Training regulating the management and organization of online teaching in general education establishments and continuing education establishments; Joint Circular No. 05/2021/TTLT-TANDTC-VKSNDTC-BCA-BQP-BTP issued by the Chief Justice of the Supreme People's Court, Director of the Supreme People's Procuracy, Minister of Public Security, Minister of National Defense, Minister of State Judiciary coordinates promulgation; Decision No. 131/QD-TTg dated January 25, 1 and Decision No. 2022/QD-TTg dated March 411, 31 of the Prime Minister assigned the task to the Ministry of Education and Training to "Develop warehouses Digital learning materials and open learning materials are shared across the entire education sector", chairing and coordinating with the Ministry of Labor, War Invalids and Social Affairs to "Build an electronic library network, open educational resource platforms, piloting the development and implementation of an open textbook program"; Decision No. 3/QD-TTg dated June 2022, 830 approving the Program "Protecting and supporting children to interact healthily and creatively in the online environment in the period 1 - 6"...
It can be affirmed that the system of policy documents and laws on digital transformation in Vietnam has mentioned and regulated social relationships occurring in the online environment relatively comprehensively and compatible with standards. , international experience.
However, similar to many other countries, Vietnam's legal framework on digital transformation still has many gaps, requiring continuous strengthening and supplementation in accordance with the actual development of the CNS and digital conversion.
Digital transformation serves social life
Information technology infrastructure and digital platforms continue to be developed: (i) Fixed and mobile broadband network access speeds increased over the same period, ranking 45th and 52nd respectively, higher than average of the world; (ii) Specialized data transmission network of Party and State agencies connecting to wards, communes and towns; (iii) National and specialized databases are promoted to build, connect, share, and create convenience in providing online public services to people and businesses (management). residential management, business registration, insurance, electronic civil status...).
In particular, the national population database has been connected and interconnected with 47 ministries, branches, localities, corporations, and state-owned corporations; issued over 76 million citizen identification cards with electronic chips; synchronize over 234 million vaccination information; activated nearly 2,6 million electronic identity accounts; Determine accurate information of nearly 50 million mobile subscribers...
Exploiting the national population database brings many benefits, such as helping to save costs on copying and printing records, and results in handling administrative procedures; restrict movement; Limit the need for verification and use data from ministries and branches to authenticate and verify information on identification documents; streamlining officials and civil servants in the citizen reception department, reducing face-to-face meetings, gradually eliminating "petty corruption" and harassing people... According to estimates, this has helped save society thousands of dollars. trillion.
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| Online public services are deployed more widely and effectively. |
Online public services are deployed more widely and effectively: The National Public Service Portal has provided nearly 4,4 thousand online public services at levels 3 and 4 (3 times more than in 2021); more than 154 million status synchronization records (1,7 times more than in 2021); more than 3,9 million online payment transactions (more than 5,7 times more than in 2021); Many digital services serving people and businesses are provided promptly and effectively (registration for exams, university and college admission; online passport issuance; successful piloting of 2 interconnected public services). birth registration - permanent residence registration - issuance of health insurance cards for children under 6 years old and death registration - deletion of permanent residence registration - funeral allowance).
The Vietnam Social Insurance industry has now integrated into the national population database, including 6 basic information fields of more than 98 million people, corresponding to nearly 28 million households nationwide; Connecting with nearly 13.000 medical examination and treatment facilities and more than 500 thousand organizations and businesses using public services nationwide and with ministries and branches.
Each year, the Electronic Transaction Portal receives and processes nearly 100 million applications; On average, each social insurance officer handles about 4.000 files/year... With the application "VssID - Digital Social Insurance", nearly 30 million accounts can manage and control information about the implementation process. Providing social insurance and health insurance services, providing social insurance and health insurance public services conveniently, quickly and easily, saving time and travel costs. ; Use directly when going for medical examination and treatment with health insurance nationwide...
| The system of policy documents and laws on digital transformation in Vietnam has promulgated and regulated social relationships occurring in the online environment that is relatively comprehensive and compatible with national standards and experiences. international. However, similar to many other countries, Vietnam's legal framework on digital transformation still has many gaps, requiring continuous strengthening and supplementation in accordance with the actual development of technology. numbers and number conversions. |
On April 6, 4, the Prime Minister approved the Strategy for converting newspaper digital numbers to 2023, with a vision to 2025. In addition to normative documents, instructions and sets of rules are also attention to development such as the Code of Conduct on social networks issued by the Ministry of Information and Communications (Ministry of Information and Communications) in June 2030.
The Code is the premise to guide ministries, branches and localities to develop and promulgate Codes of Conduct within specialized fields and areas of management such as Codes of Conduct for people operating in the field of conduct. arts sector issued by the Ministry of Culture, Sports and Tourism in December 12.
The Ministry of Information and Communications also proactively researches and learns to quickly master new features and tools of the Internet and social networks to serve management, propaganda, grasp social opinion, and promote mainstream communication. dynamic.
A typical example is the program "People ask - The city answers" by the Ministry of Information and Communications and the City. Ho Chi Minh City implemented during the peak period of fighting against the Covid-19 epidemic, promptly answering questions, providing direct information between the City and the people, promptly clearing up many false information, causing confusion among the public. people about the policies and measures to prevent epidemics of the Party, State and City. Using the social network livestream feature for direct dialogue and interaction has contributed to narrowing the gap between management agencies and people, contributing to eliminating fake news and toxic bad news in the online environment.
The Government's official fan page on Facebook "Government Information" is also a typical example of effective application of social networks in policy communication. With 4,1 million followers, each post averages more than 2.000 likes and hundreds of comments and interactions.
In addition to cooperating and exploiting the features of social networks in policy communication, Vietnam also simultaneously implemented measures requiring cross-border platforms to operate responsibly towards users and comply with regulations. comply with Vietnamese law.
Ongoing measures include: building direct feedback and reporting channels between functional units and platforms to promptly remove and filter bad information and violating channels; build the National Cyberspace Safety Monitoring Center and the Vietnam Fake News Processing Center; Develop a handbook for preventing and combating fake news and false information in cyberspace to equip agencies, organizations and individuals with skills to recognize, detect, respond and effectively handle information. fake, bad news; Collect evidence, hold platforms responsible, fulfill tax obligations to the Vietnamese State and pay copyright to news agencies and domestic sites...
Digital transformation is an inevitable trend of the times. On that journey, each country faces many choices regarding approaches, perspectives, policies, and institutions. Vietnam's choice is to proactively and actively promote digital transformation with the ultimate goal of serving people.
