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Vietnamese small businesses lead the region in investing in AI.

This was the statement made by Chris Freeland, CEO of CPA Australia, at a presentation in Ho Chi Minh City on March 21st to announce a survey report on small businesses in the Asia-Pacific region.

Báo Tuổi TrẻBáo Tuổi Trẻ21/03/2025


Vietnamese small businesses are leading the region in investing in AI - Image 1.

Businesses producing coffee products for export in Long An - Photo: NGOC HIEN

According to the annual survey by CPA Australia (Association of Chartered Certified Accountants of Australia), 82% of participating businesses (over 300 businesses) reported growth, up from 77% in 2023.

This is the highest level since 2019, according to the organization's annual survey of small businesses.

Revenue from overseas markets increased.

This growth trend is projected to continue into 2025, with 92% of small businesses expected to expand their operations, the highest percentage among the 11 countries surveyed.

According to CPA Australia, expectations for Vietnam's economic growth are also strong, with 93% of small businesses forecasting economic growth in 2025, significantly higher than the Asia- Pacific average of 67% and the highest rate among the markets surveyed.

CPA Australia says that small businesses in Vietnam are focusing more on international markets.

Revenue from overseas markets is projected to improve significantly in 2025, reaching 28%, up from 15% in 2024.

This step demonstrates the strong growth of Vietnamese small businesses, boosting their global competitiveness amidst the uncertainties of the world economy .

Chris Freeland, CEO of CPA Australia, believes that the positive growth stems from Vietnam's small business community, which boasts a young, tech-savvy workforce with a strong entrepreneurial spirit.

The impetus from small businesses

According to Chris Freeland, the ability of small businesses in Vietnam to adapt quickly and invest in digital solutions is an advantage that helps them rise to the top in the region.

"Small businesses in Vietnam are at the top or among the top in the Asia-Pacific region in all indicators of technology adoption, including e-commerce, social media use, digital payment methods, and seeking advice from IT professionals," he said.

Investments in technology continue to yield high and rapid returns, with 88% of small businesses improving their profitability over the past year thanks to technology investments.

Notably, the percentage of small businesses in Vietnam investing in artificial intelligence (AI) is projected to double in 2024 compared to 2023, reaching 44%, with nearly half of these businesses applying AI for business consulting.

"Small businesses in Vietnam are in a position to experiment with and integrate technologies like AI into their business operations," said Chris Freeland.

Vietnamese businesses lose time and money due to cyberattacks.

Small businesses in Vietnam are facing cybersecurity challenges, with 60% of surveyed businesses reporting lost time or money due to cyberattacks in 2024, significantly higher than the survey average of 40%.

According to the survey, 68% of businesses are concerned about becoming targets of attacks, the highest percentage among the markets surveyed.

"Given the widespread adoption of technology in Vietnam, cybersecurity needs to be a top priority for small businesses. Proactively strengthening security measures is essential to protect growth and maintain customer trust," Mr. Freeland emphasized.


NGOC HIEN


Source: https://tuoitre.vn/doanh-nghiep-nho-viet-dan-dau-khu-vuc-trong-dau-tu-vao-ai-20250321212357756.htm


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