Bringing AI to everyone.

Ho Chi Minh City is implementing a program to popularize artificial intelligence (AI) among its citizens, aiming to train hundreds of thousands of people annually. The network of community-based digital technology teams is currently the core force in this program.

"Seventy years old is a rare age" - Fun AI learning

In a room of nearly 20 square meters at the headquarters of Ward 36, Hanh Thong commune, many elderly people participate in the "Digital Touchpoint" class, equipped with smartphones and a thirst for learning.

Officials at the Hanh Thong Ward Public Administrative Service Center assist the elderly in using AI applications.

Mrs. Mai Thi Hau (79 years old), Head of the Elderly Association in Ward 36, shared: “There are 355 elderly people in the ward. Previously, I only knew how to use Zalo and Facebook to contact my children and grandchildren. Since participating in the “Digital Touchpoint” class, I have gradually become familiar with technology and can now use several AI applications for work. I feel I am still keeping up with the digital age, so I am very happy.”

Ms. Nguyen Thi Dung, Deputy Secretary of the Party branch and Head of Ward 36, said that the ward has over 3,000 residents with 1,023 households. Members of the Community Digital Technology Team persistently guide residents on practical utilities such as information lookup, electronic tax payment via eTax Mobile, and online tracking of document processing progress. Seeing the benefits of technology, residents are more proactive in participating in training sessions.

At the "Digital Literacy Center and Digital Ho Chi Minh Cultural Space" within the premises of the Hanh Thong Ward Party Committee headquarters, dozens of elderly people are diligently practicing on computers. Mr. Nguyen Thanh Liem (71 years old), residing in residential area 14, is using the Gemini AI application to learn about the content related to the electronic Party member handbook. According to Mr. Liem, many elderly people in the area have actively registered to participate in AI classes organized by the ward, thereby accessing more useful knowledge and making their daily work easier.

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According to Mr. Tran Thach Bao Khanh, a member of the Community Digital Technology Team in Ward 36, equipping people, especially the elderly, with technological knowledge is essential. This is also the motivation for him to join the Community Digital Technology Team, to support people in using technology more effectively and safely.

Going from street to street, knocking on every door.

Ho Chi Minh City is implementing the "AI for Citizens - AI普及 for Citizens" program for the period 2025-2030, with the goal of having 2 million citizens trained in AI by 2030. In the initial phase (2026-2027), the program aims to help at least 100,000 citizens per year master basic AI skills through a combination of in-person and online classes.

Ms. Nguyen Thi Thu Suong, Head of the Science and Technology Development Department (Ho Chi Minh City Department of Science and Technology), said that the department is collaborating with Google, AMD, and Canva to build a system of visual and accessible learning materials, minimizing technical jargon so that people can quickly become familiar with AI.

Sharing about the local approach, Vice Chairman of the People's Committee of Hanh Thong Ward, Nguyen Thi Thu Yen, said that to support people in the process of digital transformation and applying AI to their lives and work, the ward has established 54 Community Digital Technology Teams with 216 members. The support focuses on guiding people to log in to the National Public Service Portal, recovering forgotten VNeID passwords, and submitting online applications. Since the beginning of the year, nearly 49,000 people have successfully applied digital technology.

Currently, in addition to the more than 29,000 members of the Community Digital Technology Teams trained to implement the program at the grassroots level, many universities and colleges in Ho Chi Minh City are also participating in popularizing AI and digital skills for the public through volunteer teams. During the 2026 summer campaign, the Vietnam National University Ho Chi Minh City mobilized more than 4,000 volunteers to support digital transformation at the grassroots level; among them, the "Digital Summer" team had nearly 1,000 volunteers directly guiding people on using digital platforms, AI applications, and performing online administrative procedures. Universities, colleges, and vocational schools in the city also established similar teams, attracting more than 10,000 volunteers.

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Source: https://www.sggp.org.vn/dua-ai-den-voi-moi-nguoi-post857731.html