In recent years, businesses, production and trading households have increasingly kept up with the trend of the 4.0 industrial revolution. Along with using technology to promote products, livestream sales (live streaming)... goods and service businesses have also promoted the use of sales management software applications. Thereby, helping to save time, costs, improve service quality, and enhance consumer experience.
With the aim of increasing competitiveness, approaching customers in a multi-dimensional way and improving business efficiency, many businesses and business households have gradually implemented digital transformation in management and business activities, contributing to cutting operating costs and increasing profits. In particular, promoting the use of sales management applications is one of the outstanding digital transformation trends in the retail industry. In fact, in the current market, there are many sales management applications provided by information technology enterprises that are widely used in businesses and business households. Most sales management software provides a full range of useful features such as warehouse management, orders, delivery... with accurate statistics of quantity and status of goods in stock; updating detailed information from order creation, order processing to order receipt, refund, cancellation, return; tracking detailed order status, automatically synchronizing shipping fee reconciliation information into debt reports; revenue statistics, transaction history, employee timekeeping... Thanks to that, retail units almost completely overcome the limitations of traditional business methods often encountered such as loss of goods, financial risks when managing books... Using sales management software applications, retail establishments also quickly solve problems of tax reporting, digital signatures, electronic invoices, electronic payments, contributing to accelerating the digital transformation process.
Using the sales management software application provided by VNPT Ha Nam since the beginning of 2023, now, Hien Le pharmacy (Minh Khai ward, Phu Ly city) has found it easier to monitor and manage the store with just a computer or phone with an internet connection. Pharmacy owners anywhere can grasp the number of customers purchasing by hour, by day, total revenue, inventory; and at the same time evaluate the service quality of the staff. Mr. Tran Ngoc Thanh, owner of Hien Le pharmacy, said: Determining that the application of information technology and digital transformation plays an important role, deciding the operational efficiency of any type of goods and services business, Hien Le has researched and decided to put into use sales management software along with many other smart applications to serve the promotion, introduction of products and sales. Through the sales management software application, the entire business activities of the pharmacy are continuously and accurately updated. Thanks to that, the pharmacy can manage inventory and have daily summary reports. Through the application, I also know which items are best-selling and which products are most popular with customers to have a timely import plan.
Operating in the restaurant business, Tay Bac restaurant (Le Hong Phong ward, Phu Ly city) has also put into use a sales management software application for business households. With this application, the restaurant can more closely manage the input and output of invoices and raw materials; sales operations such as ordering dishes, ordering food... are all performed quickly on the application. The software application also helps the restaurant grasp the daily revenue, time of importing raw materials, origin of raw materials, inventory of raw materials... Mr. Tran Duc Minh, owner of Tay Bac restaurant said: Before, when I did not know about and use the sales management software application, I managed the restaurant in the traditional way of keeping books or working on Excel, so I often encountered risks, especially making data errors. In addition, counting raw materials, import time, expiration date... all had to be done manually. Accounting, tax reporting and tax payment also require travel, which is very time-consuming and error-prone. Up to now, all of these limitations have been completely overcome by modern sales management software applications. More specifically, thanks to sales software, I also clearly understand the psychology, preferences and attributes of customers, thereby building business strategies, having solutions to improve service quality, meeting the requirements of diverse customer groups from small retail customers to agencies and units.
In order to meet the requirements of digital transformation and technology application in sales management of enterprises and households trading in goods and services, in recent times, large telecommunications and information technology units in the province such as VNPT Ha Nam and Viettel Ha Nam have deployed to customers many effective sales management software applications, typically VNPT HKD, VNPT Posio, Shop.ONE, ViettelSale... Ms. Pham Thi Ngoc Han, Director of Enterprise Sales Department, Business Center (VNPT Ha Nam) said: Promoting the leading role in digital transformation in the province, in recent times, VNPT Ha Nam has built a digital transformation platform for the provincial government and the business community; deploying a digital ecosystem for industries and fields. Including the birth and development of sales management software applications - a tool to promote the digital transformation process for enterprises and households. To date, in the province, there have been about 600 businesses and business households registered to use VNPT's sales management software applications including VNPT HKD and VNPT Posio. These software can be used on multiple platforms, from desktop computers, tablets, laptops, and mobile phones, so business owners and business households can use the software to update information and sales data anywhere.
Digital transformation in enterprises and business households is the process of changing thinking, applying technology and digital to improve the efficiency of production and business activities, increase revenue and enhance competitiveness. Among the many solutions being implemented to support enterprises and business households in digital transformation, it can be affirmed that information technology enterprises have been doing a good job of propaganda, guidance and support for enterprises and business households to install and use modern applications in management and sales, and carry out the transformation of production and business models from traditional to modern to suit market trends.
Nguyen Oanh
Source: https://baohanam.com.vn/kinh-te/thuong-mai-dich-vu/hieu-qua-ung-dung-phan-mem-quan-ly-ban-hang-139508.html
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