Building digital government is one of the important goals that Kien Giang province is aiming for. In the process of building and developing digital government, the province focuses on developing digital infrastructure to serve state agencies in a centralized and transparent manner; create open data that is easy to access and use; publicity, transparency, bringing many conveniences to people and businesses in handling administrative procedures through the provision of online public services at levels 3 and 4.
In order to better serve the reception and handling of administrative procedures of people and businesses in the network environment, Kien Giang province upgraded and merged the Public Service Portal and Kien province's electronic one-stop information system. Giang becomes an information system to handle administrative procedures in Kien Giang province with the access address https://dichvucong.kiengiang.gov.vn.
The system is deployed on the basis of technical infrastructure to ensure information security and complete the connection and interconnection of the national population database. Kien Giang province provides 1.925 administrative procedures, fully publicizes content as prescribed, connects and integrates with the National Public Service Portal at 100%, including 1.414 online public services. whole province.
By July 19, 7, the information system for handling administrative procedures in Kien Giang province received 2023 dossiers; in which there are 231.132 online records, reaching 98.155%, up 42,4% compared to 29,12, online payment rate 2022%, up 16,2% compared to 6,7.
Social insurance officials in Kien Giang province use information from the database to settle regimes and policies for people.
Director of the Department of Information and Communications of Kien Giang province Vo Minh Trung said, according to the assessment of the set of indicators serving people and businesses on the National Public Service Portal, Kien Giang ranked 43 out of 63 provinces and cities. increase 12 steps compared to 2022.
In the first 6 months of 2023, the index serving people and businesses of the province increased compared to 2022 as 100% of administrative procedures were fully publicized according to regulations; 48,37% of records are digitized results of administrative procedures; the satisfaction rate in handling complaints and recommendations reached 100%; Satisfaction rate in receiving administrative procedures reached 90,56%…
The document management system and work records are deployed at state agencies, mass organizations, affiliated units and 100% of People's Committees of districts, cities, communes, wards and townships in Kien Giang province. The system meets the prescribed professional process, the rate of exchange of electronic documents between state administrative agencies reaches 100% (except for confidential documents).
The use of the official email system to exchange work between cadres, civil servants and public employees in state agencies promotes good efficiency, saves time, costs and ensures information safety. believe. The official email system with 5.080 accounts was created and maintained on the provincial official email system.
Kien Giang province completed the deployment and put into use the information system for meeting and handling work in the network environment (paperless meeting room) at the People's Council, Provincial People's Committee; expanding at People's Councils and People's Committees of districts and cities.
With a paperless meeting room model, all meeting documents are digitized and transferred to meeting participants, saving costs, shortening preparation time, helping leaders make timely decisions, and improving efficiency. job. Currently, there are 3.569 digital signatures for the Government belonging to state agencies from the province to the commune level in operation; including 3.080 digital certificates of individuals, 489 digital certificates of organizations.
To date, Kien Giang province has completed the integration of 25 essential administrative procedures, prioritizing the integration and sharing of data with the national population database on the province's information system to handle administrative procedures. The province deploys database connection to create a foundation for developing e-government and digital government, including databases on social insurance; public postal connection service; enterprise database, national population database, electronic identity authentication; judicial system – civil status…
Articles and photos: HYDRANGEAS
