Meta fixes 'bugs' on the rampant violent and offensive content on Instagram.

(CLO) Meta issued an apology on Thursday after Instagram users complained about seeing a lot of violent and offensive content appearing on Reels.

The company stated that this was a "bug" in the system and was quickly fixed. "We have fixed the bug that caused some users to see inappropriate content on Reels. We apologize for this incident," a Meta spokesperson stated.

The Instagram app on Apple's iPhone. Photo: GI

The issue erupted after many users took to other social media platforms to express concerns about the increasing amount of violent and unsafe content on Reels. Some claimed that even with the highest level of content moderation enabled, they were still seeing horrific images, including corpses, serious injuries, and assaults.

According to Meta's policy, the company strives to protect users from offensive images and only allows certain graphic content that raises awareness about human rights issues or armed conflicts. However, this error resulted in content that is supposed to be strictly censored appearing widely on Instagram.

The incident occurred amidst Meta's recent announcement of a change in its moderation policy aimed at promoting freedom of speech. In an announcement on January 7th, the company stated that it would focus on serious violations such as terrorism, child exploitation, drugs, and fraud, while less serious violations would be addressed based on user reports.

Notably, CEO Mark Zuckerberg also announced he would loosen censorship of political content, replacing the fact-checking program with a "Community Notes" model similar to Elon Musk's X social network. This move is believed to be aimed at improving relations with US President Donald Trump, who has criticized Meta's censorship policies.

Earlier this month, Zuckerberg met at the White House to discuss Meta's role in protecting America's technological position internationally.

These changes come as Meta cuts 21,000 employees over the past two years, significantly impacting the platform's moderation teams.

Ngoc Anh (according to CNBC, FT)

Source: https://www.congluan.vn/meta-sua-loi-noi-dung-bao-luc-va-phan-cam-tran-lan-tren-instagram-post336495.html