OpenAI Loses Unique Advantage on 365 Copilot After Microsoft's Decision

Microsoft is actively integrating diverse artificial intelligence models into Microsoft 365 Copilot, its flagship AI product, with the goal of diversifying its current OpenAI-based platform technology while minimizing operating costs.

Microsoft, one of OpenAI's major investors, is pursuing a strategy to reduce its reliance on the AI ​​startup. This move marks a significant shift from recent years, when Microsoft took advantage of early access to OpenAI's advanced models. When 365 Copilot launched in March 2023, one of its key features was the integration of OpenAI's GPT-4 model.

According to internal sources, Microsoft wants to reduce its reliance on OpenAI due to concerns about costs and processing speed for enterprise customers. However, the partnership between the two companies will remain. A Microsoft spokesperson confirmed that OpenAI continues to be a strategic partner in developing advanced AI models.

"We use various models from OpenAI and Microsoft, depending on the product and user needs," a Microsoft representative said. The agreement between the two companies allows Microsoft to customize OpenAI's models to suit its own strategy.

In addition to collaborations, Microsoft is strengthening its own AI technology development, including the compact Phi-4 model and open-source models. These efforts aim to improve performance, reduce operating costs, and deliver cost savings to enterprise customers.

CEO Satya Nadella and the Microsoft leadership team are closely monitoring this progress. This is also the general direction at other units of the company. GitHub, Microsoft's programming platform, recently integrated models from Anthropic and Google as alternatives to GPT-4. The consumer chatbot Copilot has also been upgraded with a combination of internal models and OpenAI.

365 Copilot – the AI ​​assistant in Microsoft's business suite of tools like Word and PowerPoint – is currently facing challenges regarding pricing and usability. According to a Gartner survey, most of the 152 IT companies surveyed have yet to progress beyond the testing phase with 365 Copilot.

Nevertheless, the outlook for this product remains very positive. Analysts from BNP Paribas Exane predict Microsoft will reach over 10 million paying users in 2024. A November blog post by Microsoft also revealed that 70% of Fortune 500 companies have adopted 365 Copilot, showing promising signs of adoption.

Reducing reliance on OpenAI not only helps Microsoft better control costs but also affirms its inherent capabilities in the AI ​​field. With strategic vision and close supervision from leadership, 365 Copilot is expected to become a powerful tool, opening up many opportunities for both Microsoft and its enterprise customers.

According to Intellectual Property

Source: https://doanhnghiepvn.vn/cong-nghe/openai-mat-loi-the-doc-nhat-บน-365-copilot-sau-quyet-dinh-cua-microsoft/20241225121543566