TCL deleted the post correcting the map missing two archipelagos causing frustration

Not long after it was reported that TCL Vietnam Company (office in District 5, Ho Chi Minh City) used a map of Vietnam missing two archipelagos of Hoang Sa and Truong Sa under Vietnamese sovereignty (May 2), The official Facebook page of this unit has posted a correction of the information and said that the content being spread on social networks is a "misunderstanding".

“Currently, there are a lot of false images about the map being spread on offensive social networks. The official information of TCL is posted only on the fanpage of TCL Electronics (Vietnam) and the website tcl.com. TCL Electronics Vietnam is very sorry for the misunderstanding that has affected the reputation and trust of customers for our brand," the TCL side confirmed in the official announcement on its fanpage.

However, the community quickly discovered that the article was constantly being edited. By the afternoon of the same day, the article was no longer displayed on the page after receiving angry comments and attitudes from the Facebook user community in Vietnam. Currently (May 26.5), the post has been removed from TCL's fanpage, the most recent content on the page was posted on May 23.5 to introduce its products.

This also did not prevent many people from going to the company's posts to express their anger (dropping anger), and at the same time making negative comments about the multinational electronics company based in Huizhou city (Guangzhou province). East, China). In the recent pinned post of the fanpage announcing the brand companion in Vietnam, in more than 4.600 emotional interactions, more than 3.700 people expressed anger and many of the 1.400 comments related to the incident. above. In many other posts, users also expressed the same attitude.

The anger of the community caused the amount of interaction and comments in the posts of TCL fanpage to spike. Previously, the posts of this site received very little comment or emotional interaction from users, usually only a few dozen to a few hundred, but now it has increased to thousands.

On the evaluation section related to the keyword "TCL Vietnam" in the Google Search engine, the Vietnamese internet user community also left many negative comments and rated 1 star - the lowest level on a 5-point scale. stars (with 5 being the highest). This happens even with warranty centers related to TCL brand nationwide.

At the end of 2022, another multinational brand, Apple, was also found not to display the Hoang Sa and Truong Sa archipelagoes under Vietnam's sovereignty on its Maps application. The Vietnamese side also reacted and after receiving information and requests from the government, Apple has overcome this shortcoming.