Accordingly, Microsoft has added special QR codes to the replaced parts, markings indicating the type of part as well as the characteristics of the screws used and the types of tools needed to replace it. General Manager of Microsoft's Surface division, Nancy Gaskill, said in a statement to The Verge that “They are easy to maintain and have intuitive symbols and clear repair instructions.”
These changes make Surface Pro 10 and Surface Laptop 6 the easiest to maintain Surface devices ever. Replacement parts for Surface Pro 10 include screen module, removable SSD, battery, motherboard (including CPU and RAM), Surface Connect port, cooling system, microphone module, SSD slot, speakers, chassis , front and rear cameras, power and volume controls, as well as a kickstand. Meanwhile, replaceable parts for Surface Laptop 6 include screen, keyboard assembly, SSD, battery, motherboard, Surface Connect port, cooling system, audio jack, speakers, touchpad, frame and legs.
Microsoft has been trying to make maintaining and repairing Surface devices easier for several years after digital device repair company iFixit dubbed the first Surface Laptop in 2017 a “monster.” glue”, with a score of 0/10 on the repairability scale.
The company improved the situation with the release of the Surface Pro X tablet in 2019, adding a removable SSD and more modular components. In 2021, Microsoft began a partnership with iFixit in which iFixit began selling official replacement parts for the 9 Surface Pro 2022 tablet, giving iFixit a score of 7/10 on the repairability scale .
Microsoft isn't the only company trying to make it easier to repair its devices. Lenovo recently cooperated with iFixit and provided replacement parts for some ThinkPad laptops. On the latest ThinkPad models, Lenovo also started to more clearly mark the installation locations of SSD drives and RAM modules, as well as applying QR codes for replaceable components and information about installed screws. use.