
In his opening remarks at the conference, Prime Minister Pham Minh Chinh emphasized that the implementation of Project 06 on the development of data applications on population, identification, and electronic authentication for the period 2022-2025, with a vision to 2030, is one of the "bright spots" of digital transformation in Vietnam in recent years. It has been decisively directed by the Government and the Prime Minister, and implemented synchronously, actively, and effectively by ministries, sectors, and localities. The implementation of Project 06 has yielded concrete and practical results in the management and operation of all levels, sectors, and localities, serving socio-economic development and providing convenience for citizens and businesses.
Project 06 has played a pioneering and leading role in promoting national digital transformation, innovating national governance methods through digital technology, and contributing to the acceleration of the development of digital government , digital economy, digital society, and digital citizens.

Throughout the development and implementation of Project 06 over the past two years, we particularly acknowledge and express our sincere gratitude for the immense contributions and crucial personal roles of General To Lam, former Minister of Public Security and Head of the Project 06 Task Force, and Lieutenant General Nguyen Duy Ngoc, former Deputy Minister of Public Security and Deputy Head of the Task Force. Alongside the outstanding achievements of Project 06, we must absolutely not become complacent, self-satisfied, or rest on our laurels.
One year ago, during the implementation of Project 06, we identified many difficulties, challenges, and "bottlenecks" that needed immediate attention and resolution, related to legal aspects, technological infrastructure, data, security, safety, resources, etc. The Prime Minister directed solutions to address these issues (Document No. 452/TTg-KSTT dated May 23, 2023). Simultaneously, the Prime Minister also issued a Directive requiring the synchronization of population data with tax, banking, and telecommunications data... to identify and verify individuals and organizations in the electronic environment; and to prevent fraud and tax evasion in e-commerce, digital platform businesses, and cross-border businesses (Directive No. 18/CT-TTg dated May 30, 2023).

The overarching goal is to promote the provision of online public services that are fast, convenient, open, and transparent; to form a digital citizen ecosystem and provide many benefits to the people; to serve the direction and management of the Government and local authorities at all levels; and to promote rapid and sustainable socio-economic development.
Clearly stating that at this Conference we are focusing on reviewing the first year of implementing and removing the "bottlenecks" of Project 06 and carrying out the tasks in Directive No. 18, the Prime Minister requested delegates to speak concisely and directly to the issues:

Firstly, a frank, objective, and data-backed assessment of the results of the tasks outlined in Document No. 452 and Directive No. 18 should be conducted with the spirit of "neither sugarcoating nor downplaying"; highlighting achievements, shortcomings, limitations, weaknesses, and obstacles; and especially identifying the causes and clearly analyzing the inadequacies in order to develop effective solutions to address and transform the situation (such as in terms of institutions, policies, investment in digital infrastructure development, building digital platforms, developing digital human resources, ensuring cybersecurity, and information security...).
Secondly, share best practices, valuable lessons, and innovative approaches from all levels, sectors, and localities in implementing Project 06 and Directive 18 (such as developing digital infrastructure; providing online public services; developing national and specialized databases; connecting and sharing information, linking information systems to create big data, and promoting e-commerce development...).
Thirdly, it is necessary to identify lessons learned, clearly define key viewpoints, directions, tasks, and solutions in the short and long term; and advise the Government and the Prime Minister on issuing new, more systematic, and effective directives.

The Ministry of Public Security stated that regarding the leadership and direction of Project 06: the Government, the Prime Minister, and the Deputy Prime Minister have focused on decisively directing the implementation, as evidenced by 5 Directives and 2 Official Telegrams on strengthening cybersecurity and applying Project 06 to prevent and combat loan sharking; incorporating the contents of Project 06 into the Government's monthly regular resolutions; and the Prime Minister has chaired 4 nationwide online conferences.
The Deputy Prime Ministers are assigned to directly oversee 10 regular and ad hoc meetings with the Task Force and ministries and agencies to direct the resolution of specific tasks. A Task Force on administrative procedure reform, chaired by Deputy Prime Minister Tran Luu Quang, was established to assist the Prime Minister in directing and monitoring ministries, agencies, and localities in implementing the goals, tasks, and solutions for administrative procedure reform, strengthening administrative discipline and order, and improving policy responsiveness.
The Government's Project Implementation Task Force plays a permanent role, maintaining monthly meetings and working directly with each ministry and sector to discuss solutions to overcome difficulties and obstacles. Five ministers from the Ministries of Information and Communications, Education and Training, Finance, Justice, and Home Affairs have been added as members of the Task Force. Monthly meetings of the Task Force are held to evaluate and review the implementation results of the units (11 meetings). Written reminders are sent to the ministries and sectors that are members of the Task Force regarding tasks that are behind schedule and "bottlenecks" in the implementation of Project 06/CP.
Ministries, sectors, and local People's Committees have issued plans for implementing Project 06 in 2024; 55 out of 63 localities have advised their Provincial/City Party Committees to issue directives to accelerate the implementation of Project 06, with many localities having good and innovative approaches such as Thai Nguyen, Hanoi, Ha Nam, Thua Thien Hue, Ho Chi Minh City, Da Nang, Ha Tinh, Binh Duong, Khanh Hoa, Nghe An…
Regarding administrative procedure reform and the provision of online public services, ministries, sectors, and localities have reduced and simplified administrative procedures and documents related to population management: 763 out of 1,084 administrative procedures assigned in 19 specialized resolutions of the Government have been simplified (reaching 70%), of which 7 out of 19 ministries and sectors have implemented 100% of the simplification plan. Public disclosure and updating of administrative procedures: the rate of timely publication of administrative procedures reached 14.28% in ministries and sectors; the rate of synchronized publication and disclosure of the process of resolving administrative procedures reached 66%. At the local level, the rate of timely publication of administrative procedures reached 75%, and the rate of synchronized public disclosure of the process of resolving administrative procedures reached 43.25%.
Regarding the proposal for preferential fees and charges for administrative procedures when using online public services: The Ministry of Finance has issued a Circular amending and supplementing several articles of Circulars regulating fees and charges of the Ministry of Finance to encourage the use of online public services (reductions of 50% to 80% for 8 fees and charges until the end of 2025). 62 out of 63 localities have issued Resolutions of the People's Council on fee and charge exemptions and reductions; in particular, the Hanoi City People's Council has issued a Resolution stipulating zero fees until December 31, 2025 for 82 administrative procedures under its jurisdiction; the Ho Chi Minh City People's Council has issued a Resolution stipulating zero fees until December 31, 2025 for 5 administrative procedures under its jurisdiction.
As of the end of April 2024, the National Public Service Portal had provided 4,510 online public services (accounting for 71.7% of the total 6,287 administrative procedures), including 3,688 fully online public services. The rate of online applications: at the local level, it reached 47.8%, an increase of 21.9% compared to the same period in 2023; at the ministerial level, it reached 49.4%, an increase of 19% compared to the same period in 2023. The rate of online payments: at the ministerial level, it reached 24.11%; at the local level, it reached 43.11% of the total number of applications requiring financial obligations.
To date, 15 out of 22 ministries and agencies have completed the publication of the list of administrative procedures under their management that are eligible for full-process online public services. In particular, the provision of 25 essential public services under Project 06 has helped save the state and society nearly 3,500 billion VND annually. For the two interconnected online public service groups, “Birth registration - Permanent residence registration - Issuance of health insurance cards for children under 6 years old” and “Death registration - Removal of permanent residence registration - Funeral allowance, funeral cost support,” officially implemented nationwide from July 10, 2023, the processing time has been reduced from 21 days to 4 working days, with citizens only needing to provide information once to complete three administrative procedures. The Ministry of Public Security has issued over 86 million chip-embedded citizen identity cards and received over 75.16 million electronic identification records, activating over 53.88 million accounts (the activation rate of the total number of records received reached 71.68%).
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