Talking to Lao Dong late at night on March 27.3, VNDIRECT Securities Company said that on March 27.3, the system was restored and is reviewing and evaluating the system to ensure absolute safety and security for customers. transactions at the company. The roadmap to reopen the system with each stage is as follows:
Stage 1: The system looks up the customer's account status and information on My Account.
Phase 2: Reopening the money trading system, basic securities trading and derivatives on the basis of communication with the Exchange.
Phase 3: Other financial products come back into operation.
Stage 4: All other features.
Currently, VNDIRECT has completed phase 1, meaning customers still cannot perform tasks on their accounts but only stop at seeing assets on the system. It is expected that on March 28.3.2024, XNUMX, the company will conduct a transaction flow check with the Stock Exchanges.
“All customer information is guaranteed to be safe and secure, completely unaffected because hackers cannot penetrate the data system and all of the system's customer data has been processed. Operations stored on the Cloud.
In parallel with overcoming technology problems, we are drafting new policies to share and compensate for the inconveniences that customers encounter during days when they cannot trade" - VNDIRECT stated.
Previously, on the morning of March 24.3.2024, 05, VNDIRECT's entire system was attacked by an international organization, resulting in the entire trading platform being temporarily inaccessible. The company is working with partners who are technology corporations, and has coordinated with PA05 and AXNUMX to ensure the prevention of incidents similar to VNDIRECT for market safety.
