Tourism human resources are lacking in quantity and weak in skills
Human resources play an important role in the development of the tourism industry. However, the current situation of tourism human resources is facing many difficulties. In the current general context, Vietnam is lacking in human resources with professional qualifications, skills meeting international standards and enough passion to work in the tourism industry.
According to experts' assessments, the overall quality of human resources in Vietnam's tourism industry is still low, lacking and weak, not meeting the needs of developing the domestic tourism industry in general as well as in the provinces. Mekong Delta in particular.
However, opportunities are still within reach for all of us as tourism is a key economic sector. The industry's human resources are considered one of the important factors contributing positively to the achievements of construction. building and developing the industry for many years.
Mr. Mai Ngoc Thuyet, Deputy Director, Center for Tourism Development - Department of Culture, Sports and Tourism of Can Tho City said that human resources have not met the current needs of tourism development after a long period of being affected by the COVI19 epidemic. Trained workers are also uneven. In management units, training and travel establishments, the rate of trained workers reached 100%; But trained workers in tourist areas and destinations only reach 26,1% - the lowest in the industry. At the gardens, homestays, and tourist areas, most of them are self-managed by families, and the employees are mainly unskilled workers who have not received training or professional training in tourism.
According to Mr. Nguyen Phuc Vien Dong, CityLand Education representative said: High quality human resources must be human resources of international standards, trained from international standard programs, fully equipped with knowledge and skills to meet requirements. work in a global environment.
Shaping high quality human resources
Mr. Nguyen Phuc Vien Dong affirmed that to have human resources of both quality and quantity requires shaping qualified human resources and international integration thinking right from high school level. At the same time, deploy training to develop Vietnam's tourism human resources to international standards.
Training activities must be closely linked to the actual requirements of businesses, tourism industry personnel, in addition to knowledge, also need to be equipped with soft skills, self-study skills, management skills, popularization of technology and foreign languages. , self-study skills and awareness raising, responsible thinking and a lifelong learning community.
In addition, create conditions for students to participate in exchanges, field visits, and experience activities with production, business, and tourism service enterprises. Organize playgrounds, extracurricular clubs, knowledge and experience exchange groups, vocational skills competitions, tourism knowledge, with the participation of personnel, experts, and managers working in the industry travel to share professional knowledge, career stories and create inspiration.
Meanwhile, Mr. Mai Ngoc Thuyet said that it is necessary to connect training facilities, contribute to building a training framework suitable to the tourism needs of the region, avoid the situation of a surplus of teachers and lack of workers, and contribute to improving the quality of training. service quality in local tourism development.
