This is a move that makes the airline, based at Changi Airport, the first airline in the world to offer comprehensive wifi service. Previously, the airline opened up free wifi for passengers sitting in ultra-luxury suites, as well as first and business class passengers.
Airlines turn on wifi for all passengers on board
At the beginning of this year, loyal members of the airline in premium economy and economy class enjoyed three hours and two hours of free wifi on board, respectively. However, from 1.7, passengers on all cabins of the airline will have unlimited use of the service.
Singapore Airlines senior vice president of customer experience, Yeoh Phee Teik, said the move was an important turning point. “In today's increasingly hyper-connected world, high-speed Wi-Fi connectivity on board is one of the most important requirements for passengers. Providing them with unlimited free wifi access is another milestone in the airline's ongoing efforts to deliver an exceptional travel experience from start to finish,” he said. news.com.au.
The connection will be available on all aircraft with the exception of seven Boeing 7-737 NGs currently operated by the airline, which is not authorized to have wifi enabled.
With this enhanced offer, passengers will stay connected, entertained and productive, even at 10.000m in the sky. To enjoy the service, a customer must enter his or her KrisFlyer membership details at the time of booking through the online booking management option or at check-in.
