K+ announces refund

K+ has started notifying prepaid users about refunds.

On December 3rd, Saigontourist Cable Television (SCTV) announced the discontinuation of the K+ channel package on its platform. "According to an announcement from VSTV, the operator of K+ in Vietnam, VSTV has decided to completely stop providing the K+ package from January 1st, 2026," SCTV stated.

On K+'s side, the broadcaster has not yet officially commented on the date of service cessation for end users. However, according to Tri Thức - Znews , many of the company's sales agents have received notifications from their partner regarding the schedule for signal disconnection and subscriber processing after December 31st.

Specifically, from January 1, 2026, when the 5 K+ channels cease broadcasting, users of the platform who own a satellite dish and decoder will still be able to watch VTV and local programs via satellite. In addition, customers who purchased long-term packages (6 months - 1 year) and paid to watch after December 31st will receive a refund from the broadcaster. The procedure will be implemented from December 8th, completed before December 31st, and payments will begin in January 2026.

Notification from K+ to its dealers. Photo: TvZ.

Specifically, K+ will send text messages to subscribers via the phone number registered on the system, display text with a confirmation code on TV channels, and provide notifications on the app. Users need to access the link, fill in the information, and wait for the aforementioned entity to process the request.

Currently, K+'s refund website is not operational. According to a notice sent to agents, the announcement and processing will begin on December 8th. Furthermore, the amount of refund for users with remaining validity has not been shared.

According to an announcement from SCTV, users of this package on their system will be provided with 5 K+ channels until December 31st. After that date, the signal will cease, including on Saigontourist Cable TV and other platforms. Regarding the Premier League broadcasting rights, the rights holder will announce the details to users soon.

Established in 2009, K+ made a big impact upon its arrival in Vietnam, offering pay-TV services with broadcasting rights to top football leagues. However, the company was slow to adapt during the period when the internet and OTT app-based distribution formats developed. The problem of illegal football streaming and copyright infringement by users also significantly impacted the company.

Since July, information about K+ Television's impending withdrawal from Vietnam has spread on social media, attracting significant public discussion. The reason stems from Canal+, a major shareholder of the broadcaster, considering withdrawing from the Vietnamese market due to "significant" losses and "no viable solution in sight," according to DecodeTV.

Canal+ CEO Maxime Saada said: "We may make a decision to significantly restructure our operations here, or even consider withdrawing entirely."

Later, the broadcaster stated that they were still selling and renewing subscriptions "normally," and would continue to broadcast the tournaments for which they held the broadcasting rights. Following this announcement, the K+ package was no longer distributed on many OTT applications and cable TV. To watch the English Premier League with proper broadcasting rights, viewers were forced to purchase K+.

With K+'s future uncertain, its users and sports fans are worried about which channel will be licensed to broadcast English Premier League matches.

According to several sources,FPT Play will take over the Premier League broadcasting rights in Vietnam from K+. On paper, the world's most exciting football league will still be held by VSTV until the end of the 2028 season.