Khanh Hoa operates a two-level government, creating breakthroughs in science and technology, innovation and digital transformation

On August 21, 2025, Working Group No. 9 of the Ministry of Science and Technology (MOST) worked in Khanh Hoa province, promptly removing difficulties and obstacles in the process of operating the two-level local government model in the field of science, technology, innovation and digital transformation (STEM, IDT & CDS) in the locality.

According to the Report of the Department of Science and Technology of Khanh Hoa province, in the past time, the unit has advised the Provincial People's Committee to synchronously deploy newly issued documents. Specifically: Based on Decision No. 1442/QD-BKHCN dated June 24, 2025 of the Ministry of Science and Technology , the province has announced 99 new administrative procedures (TTHC) under the authority of the Provincial People's Committee (Decision No. 1829/QD-UBND dated June 27, 2025); amending and supplementing the codes of 07 TTHC (Decision No. 1883/QD-UBND dated June 29, 2025).

From July 1, 2025, after the two-level government officially operated, the Provincial People's Committee authorized the settlement of 51 administrative procedures in the following fields: Intellectual property (19), Nuclear radiation safety (03), Science and technology activities (14), and Quality measurement standards (15). Along with that, the Department of Science and Technology submitted to the Provincial People's Committee a draft decision to authorize the settlement of 04 more administrative procedures in the field of science and technology and 20 administrative procedures in the field of radio frequencies. At the same time, Khanh Hoa province also proactively cut at least 30% of the time, compliance costs and business conditions, of which 16 administrative procedures in the field of quality measurement standards have been shortened by 20 - 50% of the processing time.

Working Group No. 9 of the Ministry of Science and Technology worked with the Department of Science and Technology of Khanh Hoa province.

Regarding technical infrastructure, the specialized data transmission network system is maintained stably, safely, and seamlessly connected from the provincial to the communal level, ensuring the foundation for deploying online public services.

Cyber ​​security and safety work is focused on with regular review and testing of security vulnerabilities. Important platforms and applications have been deployed synchronously, such as the full-process online public service and e-office system, contributing to improving the efficiency of direction and administration, reducing time and costs, and increasing transparency. In particular, many public services achieved a very high rate of online records in August 2025, such as: Marriage registration (99.29%), marriage registration with foreign elements (87.5%), and issuance of pharmaceutical practice certificates (100%).

However, the process of decentralization and delegation of authority in the field of science and technology in Khanh Hoa still has some difficulties and obstacles, such as: The facilities serving professional work are not yet synchronized; some inspection and testing equipment are old and do not meet the technical requirements according to new standards. The information technology infrastructure is still limited, some online file management software of the science and technology sector is not operating stably, is often overloaded, and has slow transmission speed, affecting the progress of file processing. In addition, the updating of data on science and technology tasks and research results into the national database is still slow, causing difficulties in searching, sharing and exploiting information.

Information technology officers of Khanh Hoa Provincial Public Administration Service Center were directly instructed to resolve problems.

At the meeting, Mr. Pham Quoc Hoan, Director of the Department of Science and Technology of Khanh Hoa province, proposed that the Ministry of Science and Technology soon issue synchronous regulations on standards for connection and data sharing between science and technology task management systems; support localities in upgrading IT infrastructure, especially specialized software to reduce the burden on professional agencies and create maximum convenience for people and businesses.

Speaking at the working session, Mr. Tran Quang Hung, Deputy Director of the Department of Intellectual Property, Head of the Working Group, acknowledged and highly appreciated the implementation results of Khanh Hoa in operating the two-level government model, especially in handling administrative procedures associated with people's satisfaction.

Regarding the difficulties and problems of the locality mentioned at the working session, Mr. Tran Quang Hung requested the members of the Working Group to answer and guide the immediate handling and continue to synthesize recommendations, transfer them to specialized units for research and propose timely support solutions.

Mr. Tran Quang Hung, Deputy Director of the Department of Intellectual Property, and the delegation conducted a survey at the Public Administration Service Center of Khanh Hoa province.

At the meeting, representatives of specialized units of the Ministry of Science and Technology directly answered, guided and shared practical experiences about difficulties in the fields of intellectual property, quality measurement standards, nuclear radiation safety, administrative procedures, digital transformation and information technology application. At the same time, they committed to accompany and support localities in implementing the two-level government model to ensure smooth and effective S&T activities. For some contents beyond the authority, the Delegation took note, summarized to report to the Ministry's leaders and proposed solutions to remove them.

The results of the working trip to Khanh Hoa will be the basis for the Ministry of Science and Technology to synthesize and advise the Government to continue perfecting the legal corridor and mechanisms to effectively implement the two-level local government model, associated with the task of delimiting authority, decentralization, and decentralization in the fields of science and technology, innovation and digital transformation.

The officer in charge of science and technology at the Khanh Hoa Provincial Public Administration Service Center shared the results and difficulties encountered when operating a two-level government.

People highly appreciate the services at the Khanh Hoa Provincial Public Administration Service Center.

Members of the Ministry of Science and Technology Working Group noted the difficulties and problems of people coming to do administrative procedures.

Center for Science and Technology Communication

Source: https://mst.gov.vn/khanh-hoa-van-hanh-chinh-quyen-hai-cap-tao-dot-pha-trong-khcndmstcds-197250821162816779.htm