Speaking at the meeting, Minister and Chairman of the Government Office Tran Van Son emphasized that over the past time, the Government and Prime Minister have paid great attention to and drastically directed ministries, branches and localities to carry out administrative procedure reform, ensure information to serve leaders, direct and operate, to promote improvement of business investment environment, improve efficiency, effectiveness, and create favorable conditions for people's activities, state management, and business development. socio-economic.
The VPCP delegation conducted a field survey at the One Window Department of the People's Committee of Hoan Kiem District
Thereby, the above tasks have achieved initial positive results, contributing to gradually improving the operational efficiency of state agencies, limiting corruption and negativity, and shortening time and costs for people and businesses.
Carrying out the functions and tasks assigned by the Government and the Prime Minister, the Government Office works with Hanoi City to survey, exchange, discuss and identify difficulties and problems still encountered, so as to have solutions to overcome and do better in this task, creating more favorable conditions for people and businesses in carrying out administrative procedures, contributing to improving the business environment and improving national capacity.
Reporting at the meeting, Chief of Office of the Hanoi People's Committee Truong Viet Dung said that Hanoi has determined that the control of administrative procedures and the implementation of the one-stop-shop mechanism is a key task in administrative reform.
From 2021 to the first quarter of 2023, the City People's Committee has issued 71 decisions to announce administrative procedures, in which, promulgating a list of 1.661 administrative procedures, replacing 204 administrative procedures, and abolishing 1.584 administrative procedures. As of May 24, 5, the Hanoi People's Committee has issued 2023 decisions, announcing 14 internal administrative procedures in the fields of: Internal Affairs, Justice, Labor-Invalids and Social Affairs, Control of administrative procedures and offices, Transport, Finance, Tourism, Foreign Affairs, Science and Technology, Construction, Industry and Trade, Education and Training, Planning and Architecture, Health...
The implementation of the one-stop-shop mechanism and the one-stop-shop mechanism is basically tight and orderly, creating favorable conditions for individuals and organizations when they come to transact with state administrative agencies. The receipt and settlement of administrative procedures are seriously implemented by the units in the area and many administrative procedures dossiers are paid ahead of time. From 2021 to the first quarter of 2023, Hanoi has received more than 8 million applications; handled more than 7,9 million dossiers on time and ahead of schedule (reaching 99,8%).
Notably, by the end of 2022, Hanoi has basically completed the tasks in Project 06; completed the implementation of 25/25 essential public services according to the schedule of Project 06 (reaching 100%).
On February 9, 2, the City People's Committee completed and put into operation, officially exploited and used 2023 important and core shared information systems and applications, including: City information and reporting system; Document management system and centralized administration of the City; The receiving channel reflects the recommendations of people and businesses through the Zalo application; The application manages the meeting of the Party Committee of the City People's Committee, the City People's Committee and is ready to connect, integrate, and share information and data with ministries, central branches and the Government.
Speaking at the meeting, Minister and Chairman of the Government Office Tran Van Son suggested that Hanoi continue to promote the results achieved to serve people and businesses most conveniently. Strengthen decentralization, authorization and rational allocation of resources in the implementation of administrative procedures; focus on reviewing and restructuring processes, providing online public services in a user-centric direction.
Affirming that Hanoi will try its best and fastest in administrative reform to really aim at an administration serving people and businesses, Chairman of the Hanoi People's Committee Tran Sy Thanh asked agencies, units and localities to unify their awareness, renew thinking and actions on implementing administrative procedure reform in association with digital transformation and building a smart Hanoi. Consider it a breakthrough solution with appropriate steps and roadmap to build and develop the "Civilization - Civilization - Modernity" capital.
