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NTO – Smart City Operation Center of Ho Chi Minh City. Phan Rang

After a period of implementation, up to now, the Smart City Operation Center of Ho Chi Minh City. Phan Rang - Thap Cham (IOC Phan Rang - Thap Cham) was completed and put into operation on 8/8/2023. This is the result of the determination and efforts in the leadership and direction of the City Party Committee and the City People's Committee to implement the Project "Construction and development of the city. Phan Rang - Thap Cham becomes a smart city in the period of 2021-2025 and orientation to 2030.

Comrade Nguyen Thanh Phu, Chairman of the City People's Committee. Phan Rang - Thap Cham said: Developing Phan Rang - Thap Cham in the direction of modernity, building electronics to serve people and businesses is identified by the City Party Committee and City People's Committee as one of the key tasks. IOC Phan Rang - Thap Cham is part of the city's overall digital government building content, which is the first step towards improving indicators of administrative reform, people's satisfaction and organizations. organization for the service of state administrative agencies, provincial competitiveness, administrative efficiency and provincial public administration... towards the goal of serving, improving the quality of people's lives, bringing Phan Rang- Thap Cham becomes a smart city of the province.

Smart City Operation Center Phan Rang - Thap Cham officially came into operation on 8/8/2023. Photo: Uyen Thu

IOC Phan Rang - Thap Cham is applied smart technology, capable of integrating data and existing systems (HT) with control software, creating a panoramic view of the city in all fields. IOC core software automatically synthesizes data and presents it through visual charts with 6 modules including: Document Management System, Public Service System (DVC), Field Reflection System, Data Information System Education data, Health information system, and Information monitoring system in the network environment. In addition, IOC Phan Rang - Thap Cham implements and supervises 8 modules including: HT Socio-Economic Report, HT Urban Security Camera, HT Traffic Violation Surveillance Camera, HT Management urban technical infrastructure management, land use planning information system, environmental monitoring system, smart tourism system, drug store management system. In particular, IOC Phan Rang - Thap Cham will monitor all activities of the city through HT traffic and security cameras of the Provincial Police, the Provincial Traffic Safety Board and the People's Committees of 16 wards and communes to serve direction of the city government. For the Field Reflection System, in addition to the provincial feedback channels, IOC Phan Rang - Thap Cham receives feedbacks and recommendations from people, organizations and businesses in all aspects of social life. to the city government from security and order, urban order, environmental sanitation, waste ... through the number 19009113, Zalo, Fanpage IOC Phan Rang.

With many benefits brought, after going into operation, IOC helps local governments improve the effectiveness and efficiency of management and administration, ensuring openness, transparency, thriftiness and smooth coordination. . In particular, creating favorable conditions for people and businesses to access information; carry out registration procedures, use DVC online; can supervise and monitor the processing of dossiers, on that basis, there are appropriate reflections, requests and recommendations on the public agency's performance of official duties.

City. Phan Rang - Thap Cham is invested more and more spaciously. Photo: V.Ný

In order to raise digital awareness for the people and also effectively operate the IOC, over the past time, HCMC. Phan Rang - Thap Cham has established 131 community digital technology groups, with 563 members weekly going to people's homes to propagate and guide people to install and grasp skills in using digital platforms and digital applications. basic. Thanks to that, people in the city have gradually approached and implemented online DVC at levels 3 and 4 on provincial and national DVC portals… Up to now, the City People's Committee has provided 259/270 online DVCs; 100% of agencies and units are granted digital certificates and personal digital signatures for their leaders. Particularly in the first 6 months of 2023, City. Phan Rang - Thap Cham has received and returned results on the electronic one-stop software with more than 18.460 documents and procedures.

Mr. Nguyen Thanh Phu added: After putting IOC Phan Rang - Thap Cham into operation, the City People's Committee continues to invest in phase 2. Specifically, it will invest in public wifi network, wifi coverage for the headquarters, main streets to meet the needs of cadres, civil servants, people participating in work, carrying out administrative procedures, tourists looking up information... Installing more security cameras at some locations an important position serving the city's panoramic monitoring; building a centralized monitoring management software system integrating artificial intelligence to support monitoring and warning. Installing surveillance cameras for environmental sanitation; investment in environmental monitoring system; invest, upgrade data system of land use planning maps, construction planning maps and Gis software data system on technical infrastructure in the city... In addition, the city will actively promote propagating, mobilizing, raising awareness and understanding for all classes of people and businesses about digital transformation, participating in online DVC implementation, etc. Thereby improving the efficiency of IOC Phan Rang - Thap Cham activities, effectively serve the management and administration of the local government; serve, improve the quality of people's life, contribute to building e-government, fulfill the goal of building and developing the city. Phan Rang - Thap Thap becomes a smart and modern city according to the plan.



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