Handling administrative procedures for citizens at the reception and results delivery department in Quang Trung ward ( Thai Binh city).
PAPI is a tool that reflects the voice of the people regarding the effectiveness of state administration, management, policy implementation, and public service delivery. This index is conducted annually through the largest nationwide sociological survey.
In 2024, Thai Binh ranked first nationwide in the citizen accountability index, achieving 4.6101 points. Other indicators such as transparency in local government decisions; public service delivery; and efficiency of public administration and governance were also among the highest. This result demonstrates encouraging progress in governance and public service delivery at the local level. To achieve this success, the Provincial Party Committee, the Provincial People's Committee, and various departments and localities have focused on directing and implementing a comprehensive range of solutions to improve governance efficiency, service quality, and citizen satisfaction.
Manh Cuong
Source: https://baothaibinh.com.vn/tin-tuc/4/222068/thai-binh-xep-thu-15-toan-quoc-ve-chi-so-papi






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