System upgrade/maintenance notification

Việt Nam•20/01/2025

Dear valued customers,
To improve service quality and ensure system stability, VietinBank will carry out scheduled upgrades/maintenance. Details are as follows:
1. Type: Service maintenance.
2. Time of execution: From 01:00 to 02:30 on January 19, 2025.
3. Scope of impact:
• Online payment via ATM card...
• Online credit card payment services, Samsung Pay service.
• Interruption of domestic/international debit/credit card transactions of VietinBank on the following channels: ATM/POS/E-Commerce/iPay/Electronic Wallet, 3D Secure transactions for VietinBank international cards.
• Disruption of VietinBank's ATM/POS system operations.
Customers are kindly requested to schedule their transactions at a suitable time to avoid disruption to operations during this period. Services will resume as normal after the upgrade/maintenance process is completed.
VietinBank sincerely hopes for your understanding. If you have any questions or require further assistance, please contact our Hotline:
- Business customers: 1900 558 886.
- Priority customers: 1800 558 866.
- Individual customers: 1900 558 868 or (+84) 2439 418 868 for subscribers calling from abroad.
We are pleased to announce!