Scanning QR codes, cashless payments... are becoming commonplace among the people.

"Integration" with digital technology

Previously, many people were still confused due to a lack of technological skills when needing to complete administrative procedures or update information online. However, with the digital transformation process and the emergence of community-based digital technology groups, the skills and operations of using applications and functions on computers and mobile devices have become more convenient.

Ms. Truong Thi Lanh, a women's association member in Phong Dien ward, said that previously she almost only used her phone for making and receiving calls. After attending training sessions and receiving additional support from her children and grandchildren, she has learned to use many features on smartphones.

Ms. Lanh shared: "Now, all information from the Party branch, neighborhood committee, women's association, or local activities is quickly updated through Zalo groups. When I need to look up information or use some online services, I no longer hesitate like before."

Not only the residents, but many members of the Community Digital Technology Team have also grown through the process of implementing digital transformation at the grassroots level. Mr. Tran Duc Hue, Head of the Community Digital Technology Team in Lang Xa Con residential area, Thanh Thuy ward, said that before joining the team, he and many grassroots officials regularly carried out tasks of investigating and updating data on population, labor, households, and land by hand. Since having technological support, these tasks are now all performed by the team on mobile devices, and the creation of tables, location tracking, and data updating are entirely on digital platforms.

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According to the Ministry of Science and Technology 's guidelines, for every 100 people, there should be at least 5 members trained to support the community with digital skills. In Hue, this model has been widely implemented in communes and wards, with more than 2,100 community digital technology groups currently operating. From these initial core groups, the network of community digital technology groups in the area is expanding and sharing the learned skills with the people.

According to Mr. Nguyen Kim Tung, Deputy Director of the Department of Science and Technology, in addition to officials, union members, and association members, the locality also mobilizes teachers, students, business employees, and people with technological expertise living in the area to participate in supporting the community to develop the digital society and digital community.

Spreading digital skills to every citizen.

Over the past period, Hue City has developed a basic digital knowledge and skills framework tailored to different target groups. The content is designed to be concise, easy to understand, and focuses on practical skills such as using Hue-S, cashless payments, accessing online public services, and protecting personal information in the online environment.

Simultaneously, a digital learning ecosystem is gradually taking shape. The Hue-S platform has integrated online learning functions, digital skills testing, and an AI virtual assistant to help users access knowledge appropriate to their level.

In particular, many practical models such as "Community Digital Technology Teams," "Digital Volunteer Student Teams," "Digital Families," and "Digital Markets - Digital Rural Areas" have helped to make the popularization of digital skills more accessible to the people. With the motto "going to every alley, knocking on every door, guiding every person," young people, students, and organizations have become "technology tutors" right in their communities.

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After nearly a year of implementation, the "Digital Literacy Movement" has attracted hundreds of thousands of participants learning on the Hue-S platform and through free training and workshops. Many people appreciate the practicality of the program, as the knowledge learned can be immediately applied to daily life, from electronic payments and information retrieval to contacting government agencies and conducting secure online transactions.

According to Ms. Tran Thi Thuy Yen, Deputy Director of the Department of Science and Technology, the city's goal is to develop the "Digital Literacy Movement" in a sustainable, widespread, and substantive manner, aiming to build a digital learning society for all citizens. From there, every citizen of Hue will become a proactive digital citizen, capable of adapting to and mastering technology in their lives.

Text and photos: HOAI THUONG

Source: https://huengaynay.vn/kinh-te/khoa-hoc-cong-nghe/tu-tin-voi-cong-nghe-167068.html