Agribank Thieu Hoa branch promptly detected and prevented online fraud.

The Thieu Hoa branch of the Agricultural and Rural Development Bank (Agribank Thieu Hoa) in Thanh Hoa province, in coordination with the Thieu Hoa commune police, promptly detected and prevented a case where a customer was preparing to transfer money as requested by online scammers.

Specifically, Ms. LTH from Thieu Hoa commune went to Agribank Thieu Hoa to inquire about loan procedures and planned to transfer over 140 million VND to an acquaintance she met on social media. During the reception and exchange, the staff of the Customer Service Department of Agribank Thieu Hoa noticed that the customer showed signs of anxiety and nervousness, and there were unusual indications in the purpose of the transaction.

With a high sense of responsibility, bank officials exchanged and verified information; at the same time, they proactively contacted the Thieu Hoa Commune Police to coordinate in disseminating information and explaining the situation, helping customers clearly identify this as a fraudulent scheme to seize assets. Thanks to this timely coordination, the potentially risky transaction was successfully prevented, helping customers avoid financial losses and maintain their peace of mind.

Following the above incident, Agribank Thanh Hoa advises people to be vigilant against individuals impersonating others and luring them into transferring money via phone or social media; absolutely do not transfer money based solely on text messages, even if the account uses a name and image similar to a relative; always call directly or video call to verify before making a transaction. People should not provide OTP codes or personal passwords, should not access strange links, and should be wary of scams such as "exchange foreign currency at high interest rates," "ask for money transfer assistance," "pay a fee to receive money," or "verify locked account." When detecting suspicious signs, people should immediately contact the nearest police or bank for timely assistance, and at the same time save text messages, account numbers, and the content of exchanges for verification purposes.

Khanh Phuong

Source: https://baothanhhoa.vn/agribank-thieu-hoa-kip-thoi-phat-hien-ngan-chan-lua-dao-qua-khong-gian-mang-276962.htm