From "learning to know" to "being able to do the job"
Digital transformation at the grassroots level is entering a more demanding phase, not only applying technology to work processes but also aiming for innovative management thinking, improving the efficiency of serving the people, and creating new value for the community. In reality, where leaders are decisive, officials are proactive, and the people are cooperative, digital transformation takes place in greater depth.
In many localities, specific tasks for digital transformation have been assigned, linked to individual responsibilities; meetings have shifted from reporting to focusing on identifying difficulties, resolving obstacles, monitoring progress, and evaluating implementation results. In the first quarter of 2026, the entire province implemented 255 tasks related to science , technology, and digital transformation, with no tasks overdue.
Furthermore, enhancing the capacity of grassroots officials has been identified as a key factor. Training courses organized by the Provincial Department of Science and Technology, grouped by communes, focus on practical application, emphasizing skills in using digital platforms, data exploitation, information security, and the initial application of artificial intelligence in work processes. Through direct learning and practice, many grassroots officials have gradually mastered online public services and proactively assisted citizens in accessing digital utilities.
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| Officials in Tan Trinh commune guide residents on using online public services to submit applications and search for information in the digital environment. |
Digital transformation goes beyond just skills; it also demands a change in mindset and approach. Comrade Bui Van Thang, Director of the Center for Science, Technology and Innovation, under the Provincial Department of Science and Technology, emphasized: “Digital transformation is not just about technology; the key is about people. When officials master digital tools and platforms, the effectiveness of management will change significantly, both quantitatively and qualitatively.”
Along with the government system, socio- political organizations have also proactively joined the effort. The Vietnam Fatherland Front at all levels organizes training in digital skills and the application of technology in management and daily life. The Provincial Women's Union implements "Digital Family" and "Digital Branch" models. In particular, the "Digital Literacy Movement" with nearly 4,000 community digital technology groups has become a core force, bringing digital transformation to each household in a direct and easily understandable way.
In this dynamic, the role of the people is increasingly placed at the center. Comrade Au Thi Mai, President of the Provincial Women's Union, stated: "Digital transformation is only sustainable when each citizen becomes a 'digital citizen,' starting with basic skills related to daily life."
Creating new value from the digital space.
In Tan Tien commune, linking the traditional market with the Community Digital Transformation Center has opened up a new approach, connecting traditional economy with modern technology. The market space is no longer limited to direct transactions but is gradually becoming a channel for promoting and selling products on a digital platform. Small traders are proactively applying information technology, expanding market connections, and gradually adopting more modern, flexible, and efficient business methods.
A notable highlight is the approach taken by Lam Binh commune, where digital transformation extends beyond public services and administrative management to encompass the community's creative economy. At the end of April, the locality announced the "Digital Content Creation Village Project linked to tourism development in the period 2026-2030," launching the experiential product "A Day as a YouTuber," with the aim of using the digital economy as the driving force, digital technology as the tool, and the people at the center.
From videos of local markets, traditional flute music, and brocade weaving to live streams selling agricultural products from the fields, people in the highlands are gradually transforming their cultural identity into digital assets and digital livelihoods. Many "livestream classes" are organized right in the villages, where young content creators directly guide villagers in filming, editing clips, and using AI for sales.
In just the first four months of 2026, revenue from YouTube, TikTok, and Facebook in Lam Binh is estimated to reach over 46 billion VND. This approach not only creates livelihoods but also opens up a new direction for cultural preservation, as ethnic minority communities directly tell the stories of their villages in the digital space, generating economic value from the authenticity and unique identity of their communities.
Practical implementation shows that digital transformation in remote areas, mountainous regions, and areas inhabited by ethnic minorities is not only a trend but also an opportunity to narrow the digital gap between rural and urban areas, improve administrative efficiency, develop the digital economy, and enhance the quality of life.
A notable new development is the requirement to innovate training methods by digitizing learning materials and building open educational resources so that officials and citizens can self-learn and improve their digital skills anytime, anywhere. This approach is particularly suitable for mountainous and remote areas, where geographical distance was once a barrier to accessing knowledge and technology.
Digital transformation in grassroots political systems is not a technological race, but rather a process of innovating governance methods and creating new impetus for development. When every official proactively works in a digital environment, and every citizen confidently accesses digital services and creates value in the digital space, digital transformation truly becomes the foundation for sustainable development from the grassroots level.
Text and photos: Hao
Source: https://baotuyenquang.com.vn/xa-hoi/202605/chuyen-doi-so-thuc-chat-3911bd0/
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