In recent years, the People's Credit Fund system in the province has affirmed its role as an effective channel for providing capital to people, especially in rural areas. Not only does it help members access capital more easily to develop production and increase income, but the People's Credit Funds also play a significant role in poverty reduction and the construction of new rural areas. However, facing the strong wave of digital transformation in the banking sector, the People's Credit Funds are not standing aside. Many units have proactively implemented digital solutions, gradually improving their information technology systems to meet new requirements. Ms. Nguyen Thi Thu Hang, Chairwoman of the Board of Directors of Phu Lac People's Credit Fund in Hung Viet commune, said: “To implement disbursement through bank accounts, we have upgraded our accounting software to process transactions accurately and quickly. At the same time, we have connected with banking payment systems to ensure smooth transfers. Thanks to the application of digital transformation, the operations of Phu Lac People's Credit Fund have achieved many positive results in recent years. The fund has not only improved the quality of services, helping people transact more quickly and conveniently, but also contributed to reducing illegal lending in rural areas, strengthening the trust and loyalty of members to the unit.”
As one of the long-standing customers of Phu Lac People's Credit Fund, Mr. Nguyen Kim Tuyen's family in Hung Viet commune previously only engaged in small-scale business and production. However, since receiving timely loans from Phu Lac People's Credit Fund, his family has expanded its production scale, creating jobs for local workers and generating hundreds of millions of dong in revenue each year. Mr. Tuyen said: “We find borrowing from the credit fund very convenient and fast, reducing the need for frequent travel or cash payments. We mostly conduct transactions via bank transfer.” Along with implementing digital transformation within the unit, Phu Lac People's Credit Fund regularly promotes and guides customers in digitalization. The Fund has proactively deployed the CFeBank electronic money transfer service, supporting people in accessing capital and modern financial services. In the first eight months of 2025 alone, over 200 billion dong was disbursed, with transactions through payment accounts accounting for more than 80%.
While conducting a transaction at the Bang Luan People's Credit Fund in Bang Luan commune, Ms. Tran Thi Anh, residing in Zone 3, Bang Luan commune, shared: “I have been associated with the Bang Luan People's Credit Fund for many years. When I come to transact, the staff are always very enthusiastic and responsible, guiding me through the procedures so that customers can complete them quickly and conveniently. In recent years, the Bang Luan People's Credit Fund has applied information technology and digital transformation, so the transaction activities at the Fund have also been improved, supporting customers in transferring money and disbursing funds through their accounts.”
Officials and staff of the Bang Luan People's Credit Fund in Bang Luan commune are applying information technology to improve the quality of customer service.
To ensure customer satisfaction, the Bang Luan People's Credit Fund has actively applied information technology and implemented digital solutions in its operations. Mr. Nguyen Huy Giap, Chairman of the Board of Directors of the Bang Luan People's Credit Fund, stated: “Digital transformation is a key priority for us, with people playing a central role. We have sent staff to training courses to improve their professional skills, purchased equipment to facilitate cashless payments, and installed software to mitigate risks in cyberspace.”
Observations at Phu Lac and Bang Luan People's Credit Funds show that digital transformation is spreading strongly throughout the system of 74 People's Credit Funds across the province. With total mobilized capital reaching nearly 17 trillion VND, the funds have been actively applying technology to enhance their competitiveness. Management, operation, and control are now carried out entirely through specialized software, ensuring accuracy and transparency. This effectively fulfills their role as a reliable financial support for the people, contributing to the sustainable socio -economic development of the locality.
Thu Ha
Source: https://baophutho.vn/chuyen-doi-so-trong-hoat-dong-cua-quy-tin-dung-nhan-dan-239687.htm
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