Announcing the PAPI Index 2022

BPO - Today, April 12th, in Hanoi, the United Nations Development Programme (UNDP) in Vietnam, in collaboration with the Center for Cadre Training and Scientific Research of the Vietnam Fatherland Front and the Center for Research, Development and Community Support (CECODES), announced the 2022 Provincial Public Administration and Governance Performance Index (PAPI) in Vietnam.

The PAPI index is a tool that reflects the voice of the people regarding the effectiveness of state administration, management, and public service delivery by all levels of government. The PAPI index includes: 8 content area indicators, 29 component content indicators, and over 120 sub-indicators on the effectiveness of governance and public administration across all 63 provinces/cities. The goal of the PAPI index is to contribute to improving the quality of operation of government apparatuses at all levels, enhancing the spirit of serving the people, strengthening transparency and accountability of public organizations, and ensuring fundamental human rights, especially the right to express opinions, access information, and use basic quality public services.

In 2022, 16,117 people nationwide participated in the PAPI survey, sharing their assessments of the effectiveness of the public administration system. In Binh Phuoc province, the survey was conducted in 12 hamlets and neighborhoods across 6 communes, wards, and towns in Dong Xoai city, Dong Phu district, and Chon Thanh town.

As a result, the leading locality in the 2022 PAPI index was Quang Ninh province with 47.876 points, followed by Binh Duong province with 47.448 points. The province with the lowest PAPI index was Cao Bang with 38.80 points.

Binh Phuoc province achieved a PAPI score of 39.935 in 2022. Specifically: 3 out of 8 indicators increased (citizen participation at the grassroots level; environmental governance; e-governance); 5 out of 8 indicators decreased (transparency in decision-making and accountability to the people; control of corruption in the public sector; public administrative procedures; public service delivery). Among these, the e-governance indicator remained in the top 16 provinces and cities nationwide.

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