[GALLERY] Microsoft Surface faces backlash because AI laptops are too expensive.

Surface was once considered a symbol of salvation for the Windows world, but its soaring price and controversial specifications are now drawing intense criticism against Microsoft.

The Microsoft Surface line was once considered a symbol of the revival of high-end Windows laptops, with its sophisticated design, smooth user experience, and ability to directly compete with Apple's MacBook Air.

However, Microsoft's recent decisions are disappointing the tech community as Surface continues to significantly increase in price while its specifications are considered inadequate in the era of AI PCs.

Many users reacted particularly strongly to the news that a new Surface Laptop model with only 8GB of RAM was priced at nearly $1,300, a price even higher than many AI laptops with more powerful configurations on the market.

The comparison became even more intense when Apple launched new MacBook models with more accessible prices but still equipped with 16GB of RAM, while Microsoft heavily promoted the Copilot+ PC trend requiring a minimum of 16GB of RAM for local AI processing.

This creates a major paradox: Microsoft sets the hardware standards for AI PCs but then sells devices that don't fully meet the trends it's promoting, leading many to believe that Surface is "outdated from the moment it launches."

Besides the controversy surrounding RAM, the Surface is also losing its competitive edge as its prices skyrocket, with some high-end versions costing more than the 16-inch MacBook Pro despite not being considered superior in performance or display quality.

According to many opinions on technology forums, Microsoft is caught in a vicious cycle: investing tens of billions of dollars in AI and data centers, but the pressure of component costs is causing consumer devices to have their specifications reduced or prices drastically increased.

Surface was once the "savior" of Windows during a time when laptop PCs lacked identity, but now this very product line is becoming the target of criticism as users feel Microsoft is no longer prioritizing customer experience.

Source: https://khoahocdoisong.vn/gallery-microsoft-surface-bi-quay-lung-vi-laptop-ai-qua-dat-post2149101591.html