Vietcombank has reported a recent emergence of a new scam. In this scam, fraudsters call or send text messages via Zalo to persuade users to proactively open a virtual debit card or apply for a credit card at the bank.
The scammers then request the user to provide card information and an OTP code sent to their phone number to link the card to a certain e-wallet. Next, the scammers link the user's card to their e-wallet and steal the customer's money by using the wallet to purchase goods and services.
This is a scam designed to trick users into issuing cards, stealing card information to link to e-wallets, and then misappropriating funds.
Despite continuous warnings from banks and financial companies about new scams, many users still lose money from their accounts.
Several other commercial banks have warned about scams where fraudsters impersonate bank officials, offering assistance in setting up biometric authentication for customers in order to steal money. This is because many account holders have not yet installed biometric authentication for their banking applications.
In its latest warning, BIDV stated that some individuals are impersonating bank officials, contacting users via phone calls, text messages, and social media platforms like Zalo and Facebook, requesting personal information, bank account details, and images of their national identity cards. They may also request video calls to collect additional facial features, voice, and gestures from users.
"The perpetrators send and request users to access suspicious links to download and install applications that support biometric data collection on mobile devices. In reality, they download files containing malware and spyware to exploit additional customer information. The perpetrators log in, steal money from bank accounts, and use users' information for malicious purposes," BIDV warned.
Another scam warned about by MB is that fraudsters use social media to impersonate bank or financial company employees, posting advertisements for loans with low interest rates and quick procedures.
They then create fake loan applications and request users to pay various upfront fees, such as application fees and insurance fees, into designated bank accounts for disbursement. After transferring the money, the borrowers do not receive the disbursed funds and cannot contact the perpetrators...
To ensure safety and avoid unnecessary financial losses, banks advise users not to provide card information or share OTP codes with anyone; not to click on suspicious links or download applications at the request of strangers. Do not buy, sell, exchange, rent, or lend payment accounts or personal identification documents.
Users need to verify information when receiving notifications or requests from authorities by contacting the phone numbers published on the website or by visiting the offices of the authorities in person.
Source: https://nld.com.vn/ngan-hang-canh-bao-them-nhieu-thu-doan-lua-dao-moi-19624073115252174.htm
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