The image of Hanoi police being close to and serving the people is clearly revealed.

It wasn't from major achievements, but rather the very specific actions taken in March and April 2026 in the communes and wards that highlighted the image of the dedicated, responsible, and people-oriented Hanoi police officers.

Small things that people remember and trust

From helping elderly people who have gotten lost return home and returning lost property to promptly handling incidents that cause public outrage in residential areas, these simple stories demonstrate the tangible effectiveness of the policy of bringing police to the grassroots level – the place closest to the people, most connected to them, and most directly involved in their daily lives.

In mid-April 2026, in Phuong Liet ward, a police patrol team discovered an elderly woman who was lost, frail, and unable to find her way home. The officers safely escorted her to safety, reassured her, promptly verified her identity, and then personally returned her to her family. It was a small act, but it was enough to demonstrate the dedication of the police force right in their community.

Police officers from Phuong Liet ward safely returned the elderly woman to her family. Photo: Police Department.

Earlier, in Dong Da ward, the ward police quickly verified and returned a lost phone to its owner. For the person who lost their property, it was a source of joy and relief. For the residents of the neighborhood, it was concrete evidence of the responsibility, integrity, and approachable demeanor of the local police force.

Dong Da Ward police are searching for relatives of a missing person. Photo: Police Department.

Earlier, in early April 2026, the police in Tuong Mai ward promptly assisted an elderly man who had gotten lost to return home safely. Such incidents are not sensational, but they directly impact daily life. Because when an elderly person gets lost, and their family frantically searches for them, the first force people can rely on is the local police – those who are present in the area, understand the local population, are familiar with the area, and are ready to assist in every specific situation.

It is noteworthy that these actions are not isolated incidents. From Phuong Liet ward in Dong Da district to Tuong Mai ward, the common thread is the timely presence of the commune and ward police in addressing the people's most pressing needs.

It is from these very ordinary stories that the image of the police officer is not only associated with the task of maintaining security and order, but also with dedication, approachability, the ability to listen, and a willingness to help people in specific circumstances.

Correct policies - effective results from the grassroots level.

The closeness of local police to the people is not only demonstrated in helping lost people and returning lost property, but also in their ability to quickly handle incidents that cause insecurity in people's lives.

A typical example is the incident in Da Phuc commune in early April 2026, when the commune police discovered and apprehended a group of individuals involved in dog theft and the sale of stolen property, seizing numerous pieces of evidence. For the residents, this was not just a criminal case, but a direct intervention addressing a very real and pressing issue in their community.

Following the incident, residents sent letters of thanks to the Da Phuc Commune Police force. This recognition shows that people's trust does not come from general pronouncements, but from concrete results right where they live.

Behind these specific actions lies a consistent direction of the Hanoi City Police in building its force at the grassroots level.

The ward police returned lost property to a resident. Photo: Ward Police

During the "100 Days of Three Best - Upholding Heroic Traditions, Serving the People" emulation campaign, the Party Committee and the Board of Directors of the City Police clearly defined the requirement of "using people's satisfaction as a measure." This is not just a guiding message, but also a benchmark for evaluating the effectiveness of the work of each unit and each officer and soldier at the grassroots level.

Therefore, when looking at the stories in Phuong Liet, Dong Da, Tuong Mai, or Da Phuc, it can be seen that the policy of bringing police to the grassroots level by the Hanoi City Police does not stop at improving the organizational structure. The greater value lies in the fact that this force has truly become involved in people's lives, resolving essential issues, from small matters like helping lost people and returning lost property, to handling violations that directly affect the peace and security of residential areas.

When people remember the names of each commune and ward through the kind and responsible actions of the police force, that is when the image of the Hanoi police being close to and serving the people is most convincingly affirmed.

It can be said that, through very specific and ordinary actions in daily life, the spirit of "serving the people" of the Hanoi Police force is being realized through action. And through these actions, the policy of bringing police to the grassroots level continues to demonstrate its correctness, not only in terms of force organization, but also in the effectiveness of building trust and maintaining peace in the capital city right from every street and every residential area.

Source: https://hanoimoi.vn/sang-ro-hinh-anh-cong-an-ha-noi-gan-dan-sat-dan-744726.html