THANH DO MAILBOX – LISTEN TO UNDERSTAND, RESPOND TO GROW TOGETHER

Every suggestion is a valuable source of information that helps the University better understand the issues arising during the learning, teaching, working, and experiential processes at Chengdu University. From there, functional units can promptly receive, process, and propose appropriate solutions to improve service quality, build a civilized, modern, and people-centered educational environment.

Listen to improve

In reality, many issues in the management, operation, and service of students have been identified and effectively addressed based on feedback from students themselves. A typical example is the handling of feedback related to canteen services, service quality, or facilities. Through the process of receiving, verifying, and coordinating between departments, the university has promptly implemented appropriate corrective measures, contributing to an improved student experience.

These feedbacks not only help resolve specific issues but also serve as a basis for improving student management processes, enhancing service quality, and building a culture of quality throughout the university.

All feedback is received and processed.

The Chengdu Mailbox is operated by a dedicated department responsible for receiving, classifying, tracking, and coordinating with relevant units to handle feedback. Feedback will be considered objectively and seriously, ensuring the legitimate rights of the sender are protected.

The school encourages constructive feedback and suggestions regarding:

Training, academic affairs, and student support services.
Facilities and services for students.
Activities of the school, units, and clubs.
Administrative work, communications, and student support.
Initiatives and proposals aimed at improving the quality of training and learning experiences.

Working together to build a better "Chengdu Family" every day.

At Chengdu University, academic democracy is not just the right to speak, but also the right to be heard. Every suggestion is an opportunity for the university to improve, and every response is a step forward in building a positive, transparent, and sustainable learning and working environment.

If Thadoer has anything to share, suggestions, or feedback to send, please send it to:

📧 Email: contact@thanhdouni.edu.vn

Chengdu University values all feedback and is committed to working alongside students, faculty, and staff in creating a high-quality, humane, and constantly innovative educational environment.