UNV, a camera brand with many customers in Vietnam, was recently found to have automatically added a map including the illegal "nine-dash line" (or "cow's tongue line") to the upper right corner of the login screen. This action caused outrage among many users and the online community in Vietnam, quickly leading to a campaign calling for a boycott of the brand's products and services.
Tran Vu, a user, commented: "UNV, a major camera manufacturer in Vietnam, has gone overboard by adding a cow's tongue image to its own app. Therefore, I would like to inform all dealers and customers that I am saying goodbye to this company."
Many stores and distributors have also simultaneously announced the recall of products already installed for customers, ready to compensate 100% of the contract value or exchange them for another equipment package of equivalent value.
The UNV camera app brazenly inserts a map icon with the nine-dash line onto its interface.
"Announcement: We will cease selling all UNV cameras and OEM products from this manufacturer. Currently, the company supports free exchange to other camera brands for all UNV products we have already sold. We may sell Chinese products, but we do not accept Chinese products that contain the 'nine-dash line' (also known as the 'cow's tongue' map)," emphasized a representative of a private security equipment business based in Ho Chi Minh City.
Information released by another company in Ho Chi Minh City also confirmed that it would recall all UNV-branded products and OEM equipment from this brand, and would fully compensate customers for the contract value.
On several tech forums, screenshots of text allegedly sent by Uniview – the company that distributes UNV camera equipment – to users have appeared, in which the company views the issue as "an unfortunate error or misunderstanding in the camera management application."
"Uniview sincerely thanks all partners and customers for their support and interest over the past period, and extends its sincere apologies to customers for the unintentional error and misunderstanding on our camera management application. We recognize the seriousness of the issue and have prioritized immediate handling at the highest level by freezing the entire application and stopping downloads," the letter stated.
The UNV website in Vietnam shows signs of being hacked and its content altered.
The company also stated that it has updated the application to the latest version and that an update removing the map icon with the nine-dash line will be available no later than July 14-17. By the afternoon of July 14, according to a review by Thanh Nien Newspaper, UNV's camera viewing applications had removed this icon.
Currently, the distributor's website, unv.com.vn , appears to have been hacked, with its entire interface replaced by a call to protest UNV's inclusion of the nine-dash line in its application. Along with the demand to stop supporting the nine-dash line, the website displays an image of the nine-dash line map with a red diagonal line through it.
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