An Khang implements a drug data lookup system on its website.

(Dan Tri Newspaper) - Faced with the increasing number of cases of counterfeit drugs and substandard dietary supplements being discovered, An Khang has taken strategic steps to protect consumers and increase transparency in its pharmaceutical business operations.

An Khang Pharmacy is implementing a comprehensive set of solutions to enhance transparency and assist customers in retrieving information about purchased products, integrating both in-store and online channels.

Accordingly, An Khang began displaying the origin of the medicine directly on the sales invoice, clearly stated under the name of each product. The invoice also includes instructions on how to look up pharmaceutical information on the electronic portal of the Drug Administration of the Ministry of Health .

The system also integrates a search feature on the website nhathuocankhang.com, allowing users to search and receive results directly on the An Khang platform.

By simply entering the drug name, the symptom being searched for, or using the direct photo-taking feature on the product packaging or invoice, customers can check information about the drug, which is continuously stored and updated from the Drug Administration of Vietnam. This includes information such as active ingredients, dosage, marketing authorization, product declaration documents (for non-drug products), food safety certificates from the declaring entity, detailed information about the responsible unit (manufacturer, distributor), quality standards, and images of the genuine product label.

Customers can quickly verify the product information published with the Ministry of Health themselves directly on the An Khang pharmacy website.

Integrating origin information on invoices with a sophisticated lookup system on the website demonstrates An Khang's efforts to ensure that every product reaching consumers has clear and accurate information, giving customers peace of mind when choosing and using their products.

Not only do these solutions save time, but they also minimize technological barriers for the elderly or those with limited access to specialized search platforms. Especially amidst the numerous cases of counterfeit drugs and substandard dietary supplements being exposed, An Khang's actions act as a solid "shield," helping customers avoid the risk of using low-quality products.

Instead of searching from multiple sources, An Khang buyers can now easily verify information about the origin and quality of products.

Mr. Doan Van Hieu Em, CEO of An Khang Pharmacy, affirmed: "An Khang's development orientation is to become a reputable pharmacy chain, prioritizing customer health. The implementation of a product origin traceability system is proof of that commitment. In the context of a pharmaceutical market facing many challenges regarding transparency and quality, we believe that consumers have the right to access accurate and clear information about the products they use. This is not only a strategic step for An Khang but also an effort to contribute to standardizing the Vietnamese pharmaceutical market."

During its operation, An Khang representatives stated that the company continuously strives to enhance transparency in all its business activities. Pharmacies within the system do not engage in profiteering by selling over-the-counter medications for common symptoms such as colds, coughs, and runny noses; they charge only for the quantity purchased and publicly display the price of each pill. Furthermore, all medications are clearly explained with basic information such as their uses and ingredients, helping individuals with underlying health conditions or those taking multiple medications minimize the risk of allergies or unintended drug interactions.

Furthermore, the team of pharmacists at An Khang are ready to advise and answer any questions about the use of medications, medical equipment, and healthy lifestyles, regardless of whether customers make a purchase or not. This also demonstrates An Khang's commitment to providing a reliable and comfortable shopping experience for everyone.

An Khang's rapid and decisive implementation of its product verification system affirms its commitment to transparency and its stance against counterfeit and fake products in the pharmaceutical industry.

With decisive and responsible steps, An Khang is proving its position not only as a reputable pharmaceutical retailer, but also as a trusted partner on consumers' health journeys. This transparency not only gives customers greater peace of mind when using products but also sets a new standard for the pharmaceutical market, where consumer trust and health are paramount.

Source: https://dantri.com.vn/suc-khoe/an-khang-trien-khai-he-thong-tra-cuu-du-lieu-thuoc-tren-website-20250513113535445.htm