
Accordingly, iHanoi has added a "Business Suggestions" feature. This feature is implemented to facilitate businesses, investors, and organizations in submitting feedback on issues related to policies and business mechanisms that are unsuitable or inadequate in the course of their business operations.
The feature also supports businesses in raising the problems and difficulties they encounter during their operations, thereby helping authorities to review and adjust regulations to better suit the reality.
However, please note that this function does not address issues related to complaints, denunciations, or legal advice.
Next is the "Public Service Locations" feature on iHanoi. This feature provides Hanoi residents with a powerful tool to search for and find the nearest public service locations.
One of the unique features of this function is the ability to search for locations offering public services around your current location. Simply turn on GPS on your phone, and iHanoi will automatically determine your location and display a list of nearby locations that can provide guidance on administrative procedures.
To make public services more accessible to citizens, iHanoi provides a navigation feature to selected locations. Through the map, users will receive the most detailed and accurate directions, saving time and effort in traveling.
How to use: Open the iHanoi app on your phone and find the "Service Locations" section. Then, use the location search feature or turn on GPS to determine your location and select the desired location, then tap on directions for detailed instructions.
Furthermore, according to the City's Public Administration Service Center, the Hanoi People's Committee is also about to launch and implement the "Open Science and Technology Forum" on the iHanoi platform to implement Resolution No. 57-NQ/TƯ of the Politburo and Resolution No. 03/NQ-CP of the Government on the development of science, technology, innovation and national digital transformation.
The forum will serve as a space for exchange and connection among citizens, the scientific community, businesses, startups, educational and research institutions, and other social organizations. Here, initiatives in science, technology, innovation, and digital transformation will be proposed and discussed, directly contributing to socio-economic development. This will create a strong impetus for socio-economic development and improve the quality of life in Hanoi.
A unique feature of the forum is its 24/7 operation, allowing people to participate in discussions and contribute ideas at any time, without having to wait for conferences or specialized events. This increases interaction, fosters creativity, and quickly brings initiatives into practice.

The iHanoi (Digital Citizen of Hanoi) application is an online interactive channel in the digital environment between citizens, businesses, and the Hanoi city government at all levels.
Source: https://hanoimoi.vn/bo-sung-cac-tinh-nang-moi-tren-ung-dung-ihanoi-697707.html








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