Free digital signature for people

Units in the province are promoting propaganda, providing free information, propaganda, and guidance for people and businesses to understand the benefits, role, and importance of applying digital signatures in performing online administrative procedures, promoting digital transformation.

VNPT staff guide and create electronic signatures for people at Mong Cai City Public Administration Center.

Coming to the Ha Long City Public Administration Center to do business registration procedures, Ms. Nguyen Thi Cuc (Cao Thang Ward, Ha Long City) was introduced to get a personal digital signature, and was instructed to sign digitally on a smartphone. "I was instructed by Viettel staff on how to use a digital signature, the operation is simple and quick to use. Currently, administrative procedures are received and resolved in an electronic environment, now having a digital signature will be very convenient for people" - Ms. Cuc shared.

To facilitate organizations and individuals in performing administrative procedures and accessing digital signatures conveniently and easily, from April 2023, VNPT and Viettel have arranged staff to issue digital signatures to citizens at public administrative centers at all levels in the province. When using digital signatures, organizations and individuals can easily sign, send, and process related documents and legal work through the electronic environment, without having to go directly to the place. All authentication and security operations of digital signatures on smart devices are absolutely safe.

Mr. Le Viet Ha, Deputy Director of Viettel Quang Ninh Digital Services, said: Digital signatures have a similar role to personal handwritten signatures, plus a seal of an agency or business. Personal digital signatures are secured with many layers, and are legally recognized when performing procedures in an electronic environment.

Personal digital signature helps save 80% of signing time and 90% of investment costs for managing paper records.

The issuance and use of digital signatures in handling administrative procedures are being done free of charge. Quang Ninh strives to have 10% of adults using personal digital signatures to handle administrative procedures in the electronic environment by 2023. By June 30, 2023, network operators have provided 4,787 digital signatures free of charge to people to submit documents via online public services. The free digital signature service period is 1 year from the date of service activation.

Although digital signatures have been confirmed to be as valuable as handwritten signatures and red seals, especially since they are being provided and used for free, the number of people registering and using them is still low. Currently, many administrative procedures related to taxes, customs, and social insurance on the internet require businesses to use digital signatures.

To help people know and use digital signatures more, recently the Provincial Public Administration Service Center has printed billboards, posters, leaflets, and propaganda at public administration centers at all levels, and modern reception and result delivery departments at the commune level.

Ms. Nguyen Hai Van, Director of the Provincial Public Administration Service Center, said: The Center is coordinating with relevant units to plan training and instruct organizations and individuals on how to exploit and use digital signatures. The Center has provided a hotline number 1900558826 to support, receive feedback, recommendations and support people to implement remotely.

Each citizen is given a free digital signature to try out, which will help them get used to handling authentication on their phones, without having to directly use a handwritten signature, and still be able to carry out many procedures and transactions on the internet.

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