Customers complain that the owner is unfriendly, the shop posts a "wrinkled face due to physical condition" notice.

(Dan Tri) - Seeing some regular customers complaining, recently seeing them coming to eat and seeing the owner's face not looking very happy, Ms. Nhung posted a notice, hoping for everyone's understanding.

Banana cake shop has strange notice

In recent days, on some social networking platforms, images of a notice with "strange content" have been circulating, attracting a large amount of interaction.

The notice said "the person frying the cake sat next to the hot pan and had a wrinkled face due to his physical condition and had no attitude whatsoever. We hope customers will forgive him."

Ms. Phuong Trang, a regular customer of the shop, said that when she came to buy cake on September 13 and saw this piece of paper, she found it funny so she took a picture and shared it on her personal page.

A notice with "strange content" was posted in front of the bakery counter (Photo: Character provided).

The customer did not expect the photo to go viral and attract a lot of attention. Ms. Trang revealed that she has been with the banana cake shop for many years. Every time she comes to buy, she does not pay much attention to the shop owner's attitude. Therefore, the notice surprised her.

According to research, this is a notice posted in front of the door of a donut shop on Cao Dat street, Hanoi .

Talking to Dan Tri reporter, shop owner Hong Nhung revealed that she did not expect these simple messages to become so popular.

Sharing the reason for posting the notice, the owner revealed that it was not for the purpose of humor to make customers laugh. Due to the nature of his job, the owner often has to sit next to a pan of hot oil, under high pressure, so he cannot keep a happy and smiling face all day.

"There are times when I'm stressed or tired, and my face will show a little discomfort without me realizing it. Seeing many regular customers coming to eat, complaining that the owner is difficult, I was startled and thought I needed to find a way to explain gently, hoping to receive sympathy from everyone," the restaurant owner confided.

Banana cake costs 10,000 VND/piece (Photo: Character provided).

The notice was posted by the shop owner 10 days ago. Since then, most of the customers who came to the shop, when reading the notice, laughed and sympathized with the shop owner more.

"I just hope customers understand that even though the owner's face may not be happy, he will still ensure that he maintains an enthusiastic service attitude. The restaurant's staff are always friendly, so I hope customers will always trust him," Ms. Nhung shared.

Sold for more than 10 years, peak day sold nearly 1,000 units

The owner revealed that the banana cake shop has been in business for over 10 years after changing its address once. The cake recipe was invented by the family and not learned elsewhere. Each cake is the result of years of experience.

In addition to the main banana cake, the restaurant also serves salty donuts, fried sake, fried seafood mushrooms, and mushroom and meat mochi with prices starting at 10,000 VND.

The shop opens from 11am to 6:30pm daily, closed on Sundays. After more than ten years in business, the shop now has a stable number of regular customers and is especially crowded on cool days or in the cold season.

Salty donuts cost 10,000 VND/piece (Photo: Character provided).

When asked about the number of cakes sold each day, Ms. Nhung admitted that she was too busy to count exactly how many cakes she made. However, the owner estimated that during peak season, the establishment could sell from 800 to 1,000 cakes of all kinds a day.

In the hustle and bustle of the city, sometimes just a simple line of text is enough to spread sympathy and connection between people.

Source: https://dantri.com.vn/du-lich/khach-than-chu-quan-thieu-than-thien-quan-dan-giay-mat-nhan-do-co-dia-20250914161810201.htm