Manulife 'opens' community health knowledge training program for consultants

Recently, Manulife launched a series of 50 training courses on community health knowledge at Hanoi Medical University, aiming to improve the capacity of the team of consultants to accompany customers more effectively.

The team of consultants are certified after completing the training course. (Photo: HIEN HA)

A representative of Manulife Vietnam said that this is the first class in a series of training programs, implemented in practice under a cooperation agreement between Manulife, Hanoi Medical University and the Vietnam Young Physicians Association in July 2025. The training classes will be held in Hanoi and Ho Chi Minh City in 2025 with the participation of more than 2,200 Manulife consultants. After completing the course and passing the competency test, students will be granted a Certificate by Hanoi Medical University.

At the first training session, Associate Professor, Dr. Le Thi Thanh Xuan, Deputy Director of the Institute of Preventive Medicine and Public Health - Hanoi Medical University directly taught the class, along with a team of 15 experienced lecturers.

Manulife consultants attend a training course at Hanoi Medical University. (Photo: HIEN HA)

The curriculum is practical, focusing on knowledge of common diseases such as: digestive diseases, cardiovascular diseases, infectious diseases, cancer, stroke, diabetes, mental and physical health care... In addition, the Manulife consultant team is also equipped with practical skills and practical situation handling, including: preliminary analysis and interpretation of medical records, reading and understanding test results, and essential medical knowledge...

Ms. Nguyen Thi Tuyet Nhung, Manulife Vietnam consultant shared: “The program provides practical medical knowledge, from how to recognize signs of common diseases in the community to skills in analyzing test indicators. In particular, I appreciate the instructions that combine medical knowledge with insurance benefits, helping to support customers effectively and transparently. The lecturers also communicate in an easy-to-understand way and answer each question thoroughly. The course helps me feel more confident when advising customers.”

Through the program, Manulife Vietnam hopes to equip its consulting team with a practical medical foundation to effectively connect and accompany customers. For existing customers, enhancing medical knowledge helps consultants better answer and support questions related to medical benefits payments, as well as share information on nutrition, disease prevention, building a positive lifestyle, etc., helping customers conquer the journey of healthy living every day. Meanwhile, for potential customers, with the additional medical knowledge accumulated, consultants can design the most suitable insurance solution for the customer's current health situation, contributing to optimizing costs to achieve financial goals.

This is part of Manulife's long-term vision to build a quality, professional insurance ecosystem and develop a 'new generation' of consultants who understand both finance and health, thereby strengthening trust and bringing sustainable value to customers.

INFORMATION

Source: https://nhandan.vn/manulife-khai-giang-chuong-trinh-dao-tao-kien-thuc-y-te-cong-dong-cho-tu-van-vien-post903993.html