All processes are conducted transparently and quickly, building strong trust between the people and the local Party committee, government, and mass organizations. Ms. Nguyen Thi Ngoc Anh, Chairwoman of the Vietnam Fatherland Front Committee of Hoan Kiem Ward, stated: Implementing the philosophy of "digital transformation leaves no one behind" and the goal of putting "the people at the center," the Vietnam Fatherland Front Committee of Hoan Kiem Ward built this website not as a dry, one-way information portal, but with a people-centered mindset, aiming to create a "digital Fatherland Front space"—where all activities of the political system become optimized, efficient, and more closely connected with the people than ever before.

The Vietnam Fatherland Front Committee of Hoan Kiem Ward ( Hanoi City) launched its digital handbook in April 2026. Photo: NAM VINH

The website integrates outstanding, highly convenient functional clusters to truly become an "extension" of the Front reaching every family's handheld device. For example, functions such as: "Mobile Information Station" - no need for bulky computers, the website is precisely optimized for all types of smartphones. With just a QR code scanned at neighborhood meetings, users can instantly access the information ecosystem with a scientific layout and smooth search; "Digital Library and Electronic Editorial Office" - helps people store and retrieve information anytime, anywhere; "Direct Interaction Channel" - allows people to directly view and thoroughly understand policies, major events, meetings, announcements, and the dissemination of tax and legal policies right from their homes; "Digital Bridge" to listen to and respond to citizens' concerns through a two-way online interactive ecosystem. All thoughts, aspirations, and suggestions from the people will be received and processed through a digital process, helping to shorten the information exchange gap between the people and the Fatherland Front.

The website is highly useful, notably for its user-friendly interface designed to reduce eye strain, featuring large fonts and clear categories, making it easy for the elderly to access information. For young people, this website is a sharp tool for grasping trends, spreading awareness of volunteer and community activities, and fostering pride in their local area. It is known that in just one month of trial operation, the "Digital Handbook of the Vietnam Fatherland Front Committee of Hoan Kiem Ward" published and uploaded over 200 news articles, images, and documents; digitized documents of the Vietnam Fatherland Front Committee of the ward; and reached over 3,000 visits, with over 65% of visits coming from mobile devices and an average usage time of over 3 minutes per visit.

    Source: https://www.qdnd.vn/xa-hoi/cac-van-de/nhip-cau-so-de-lang-nghe-dan-noi-1041802