In the context of strong technological development, especially artificial intelligence (AI) and automation, many professions are at risk of being replaced. Below are 5 professions that experts predict may have surplus human resources in the next 2-3 years.
Data entry and administrative staff
This is the industry group most affected by automation software. The work of data entry and administrative staff is mostly repetitive and lacks creativity, making them easily replaced by technology such as RPA (Robotic Process Automation), business management software or AI.
Many businesses are streamlining their operations by cutting this position and switching to digital platforms to optimize performance.

Top 5 occupations likely to be unemployed in the next 2-3 years. (Illustration photo)
Customer service staff
With the rise of AI chatbots, virtual assistants, and smart call centers, traditional customer service is becoming obsolete. AI can now handle hundreds of conversations at once with increasing accuracy.
According to some statistics related to the service industry, many companies have cut more than 30% of their customer care staff after implementing an automated system.
Market Analyst
Market research and analysis specialists are the personnel who directly perform the tasks of collecting information from the market and customers.
They will then analyze this information to provide to the marketing or sales department in order to develop effective strategies for the business.
At present, AI technology as well as automated survey and analysis systems can perform these tasks and return accurate results. Therefore, in the coming years, this position will not need too many employees.
Translator
AI translation is becoming more and more accurate, especially with many tools such as Google Translate, DeepL or ChatGPT, causing the need to recruit general translators to decrease significantly. Jobs such as translating simple documents that do not require high expertise are almost completely supported by AI.
However, translators in specialized fields such as medicine, law, or cabin translation are difficult to replace by AI. Therefore, if you have specialized knowledge and the ability to adapt to technology, you will not have to worry about unemployment.
Salesperson and Cashier
The boom in e-commerce along with the development of unmanned retail models (such as Amazon Go, VinMart Scan&Go...) is accelerating the process of replacing traditional sales staff and cashiers with automated systems.
Supermarket chains and convenience stores are moving towards a cashless model, paying via apps and limiting staff at the point of sale. Therefore, those working in this field are facing a high risk of unemployment.
In general, with the rapid changes in technology and the market, workers need to proactively upgrade their skills and career thinking. Some fields that many experts encourage to study and change direction include: Data analysis and data science , User experience design, Information technology, Software development, Cyber security, Psychological counseling.
Source: https://vtcnews.vn/top-5-nganh-nghe-de-that-nghiep-trong-vong-2-3-nam-toi-ar943434.html
Comment (0)