Looking at the new policies the city is focusing on implementing, it's clear that this spirit has begun to become ingrained in the team. In particular, the research into free bus fares, with an estimated cost of around 7,000 billion VND per year, is a landmark policy choice. Instead of collecting fees to balance the budget, the city is accepting a large investment to gain long-term benefits for citizens, reducing travel costs, traffic congestion, and environmental pollution. When combined with factors like convenience, punctuality, cleanliness, and good connections to the metro, people will increasingly choose buses as their preferred public transportation. At that point, the goal of reducing congestion and improving the living environment can be achieved in a fundamental way.
Similarly, the policy of waiving port infrastructure fees amidst rising input costs is another approach: sharing the burden with businesses to stabilize production and operations, thereby preserving jobs and income for workers. With this policy, the people ultimately benefit. These "alternative" choices also place greater demands on how policies are implemented. If we maintain a cautious, piecemeal approach, many major policies will struggle to achieve their full effectiveness. A correct policy, if implemented slowly and inconsistently, will significantly reduce its impact. This is also what General Secretary To Lam has repeatedly emphasized: Innovation must be substantive, must produce concrete results, and must be measurable by the satisfaction of the people.
Placed within the context of Ho Chi Minh City, the need for "innovative approaches" must therefore be viewed from very specific aspects. First and foremost is the innovation in personnel management. We cannot continue with a situation where many people handle small, outdated tasks while the city faces large, new challenges lacking competent individuals willing to take responsibility. Each position must be linked to concrete results, measured by the effectiveness of service provided to the people.
Next, we need to innovate in the way we organize and implement our policies. The city already has 178 bus routes, hundreds of electric buses, and is connecting to the metro, but if the planning isn't reasonable and the user experience isn't good, people will still be unenthusiastic. The right policy requires effective implementation down to the smallest detail.
Finally, there's the need for innovation in institutional design. Policies like free bus services or port infrastructure fees show the city is "paving its own path" within the existing framework. Therefore, Ho Chi Minh City urgently needs a sufficiently flexible legal framework, a "special urban law," to be more proactive in making policy decisions for the people. With the right institutions, the city can design systemic policies: from public transportation and social welfare to urban renovation... All aimed at the ultimate goal of improving the quality of life for its citizens.
Innovating methods to better serve the people is the path the city has chosen and is determined to pursue on its sustainable development journey. When every policy is directly aimed at the people, and every dollar of the budget creates concrete value, that is when innovation becomes truly effective. When people clearly and directly benefit, that is also the most accurate measure of the effectiveness of governance and the stature of development of a special city like Ho Chi Minh City. This is also the path for Ho Chi Minh City to gradually become a livable city, where every citizen clearly feels the convenience, safety, and the ever-improving quality of life.
Source: https://www.sggp.org.vn/doi-moi-cach-lam-de-phuc-vu-nguoi-dan-tot-hon-post846045.html
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