With the motto "Business community and Customs are reliable partners, accompanying each other in development", in recent times, the Customs sector has constantly innovated management methods, reformed administrative procedures, facilitated import and export activities, contributing to promoting the economic development of the province.
To better understand the difficulties and obstacles of enterprises, thereby finding solutions to overcome them and creating conditions to help enterprises quickly overcome them, every year, Ha Nam Ninh Customs Department organizes direct dialogues. Along with that, although in recent years the Customs sector has made many efforts in reforming administrative procedures, in practice, problems have arisen at the grassroots level that require direct support and resolution from specialized agencies. Therefore, organizing dialogues is also an opportunity for the Customs sector and enterprises to share information, discuss appropriate cooperation mechanisms, and create an open and favorable environment for import and export activities.
Mr. Nguyen Hoang Anh, Head of Import-Export Department, Bao Linh Joint Stock Company, said that although the garment export market this year has shown signs of improvement, it is still subject to many external impacts from the world economic and political situation. In addition, changes in policies have led to businesses still wondering and having problems in choosing to use customs declaration and clearance services; overcoming common risks when declaring the wrong name of the exporter and importer; declaring the wrong type of goods; importing goods that do not meet tax exemption conditions; regulations on notification of reprocessing part of the production and export process, etc.
At the direct dialogues of the Customs sector, hundreds of enterprises participated, showing their interest in issues related to Customs work and import-export procedures. Many opinions of enterprises on removing difficulties in mechanisms and policies were discussed right in the hall. The Customs sector and related units are ready to listen and promptly and thoroughly answer questions for enterprises.
Mr. Nguyen Van Tinh, Import-Export Department, Minh Tam Import-Export Joint Stock Company shared: Coming to the dialogue conference between enterprises and Customs, I raised questions about customs clearance procedures for enterprises' goods and the leaders of Ha Nam Ninh Customs Department directly answered my questions enthusiastically, responsibly and satisfactorily. This not only helps enterprises grasp and update new customs policies and laws but also helps enterprises remove difficulties and problems arising in the process of customs procedures, as well as encourages enterprises to make more efforts in production, business and import-export activities.
In order to support businesses in a substantial and sustainable way, right in the "Customs Development Strategy for the period 2021-2030", an important content mentioned is: Building a digital Customs model, Smart Customs in the direction of: Modern, professional, in line with the global liberalization trend; applying the achievements of the Industrial Revolution 4.0 of Customs of developed countries; requirements for reforming and modernizing state administration towards building a digital Government, e-Government, digital Customs system, Smart Customs will allow businesses to declare customs procedures anytime, anywhere, on any tool. This has helped make customs clearance time convenient, fast, and reduced logistics costs. Businesses have been using free declaration software provided by the Customs authority and only need to declare goods information once to carry out many administrative procedures through the national single window system. During the customs clearance process, businesses can also easily monitor the processing progress of state management agencies in the supply chain to ensure publicity, transparency and convenience.
Ms. Nguyen Thu Nhieu, Director of Ha Nam Ninh Customs Department said: Implementing the Government's motto: "Taking people and businesses as the center to serve" and in the spirit of accompanying, listening and sharing with businesses to overcome difficulties and challenges, Ha Nam Ninh Customs Department always strives to promote administrative reforms to facilitate import and export activities. Customs clearance and release time has been significantly reduced compared to before. The time from receiving the export declaration to deciding on customs clearance has been reduced by 1 hour and 28 minutes.
Currently, Ha Nam Ninh Customs Department is conducting over 1,000 administrative procedures in the field of management and has been provided with full online public services allowing enterprises to submit documents and receive results online via the Internet... The digitization of administrative management, updating of declarations, data, and full and timely transmission of information ensures data exploitation and serves the risk management work of the industry. At Ninh Binh Customs Branch, there are about 200 enterprises carrying out procedures and all are done on the online public service system, 100% of the documents are resolved on time. The documents are received, processed and stored in accordance with regulations.
Thus, with the increased application of information technology, the modernization of the Customs sector has greatly supported enterprises in boosting production and business, especially with the volume of imported and exported goods since the beginning of the year showing signs of positive recovery. Particularly for Ninh Binh province, in the context of the world economic situation still being very unpredictable, the demand for goods in many major markets has decreased, but with the efforts of enterprises in improving the efficiency of exploiting traditional markets and new markets, potential markets, the total export turnover in the first 5 months of the year of Ninh Binh province reached 1,390 million USD, up 10.2% over the same period. Export items with a fairly high increase compared to the same period include: electronic components up 43%; embroidery and lace products up 45%; optical glasses up 33.2%; auto parts and components of all kinds up 78.4%; Children's toys increased 2.8 times... Along with that, the total import turnover in the first 5 months of the year reached over 1,214.9 million USD, up 7.3% over the same period, focusing on groups of goods such as: electronic components, auto parts, footwear production accessories, garment fabrics, machinery and equipment... With the improvement of the export market, businesses have had conditions to better fulfill their obligations to pay the State budget.
Ms. Nguyen Thu Nhieu, Director of Ha Nam Ninh Customs Department added: Aiming to build a smart Customs and implement digital transformation, Ha Nam Ninh Customs Department continues to make efforts to improve the infrastructure so that the network system is smooth and highly secure, and to train and improve the qualifications of human resources to meet the requirements and tasks in the new situation. At the same time, continue to develop the Customs-enterprise partnership to answer and disseminate new regulations, mechanisms and policies related to administrative procedures, and grasp the difficulties and problems arising in practice to handle them promptly in the spirit of "no work, no time".
With the goal of accompanying and being a reliable partner of enterprises, the Customs sector is continuing to make efforts in administrative reform, continuing to support enterprises in shortening customs clearance time, facilitating trade and goods clearance, contributing to the socio-economic growth of the province.
Nguyen Thom
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