Nearly lost hundreds of millions of dong with the scam of "upgrading" loyal customers.

(BDO) On the afternoon of June 30th, employees of the Vietnam Foreign Trade Commercial Bank - Binh Duong Branch promptly helped a customer avoid losing hundreds of millions of VND due to a scam involving "upgrading" Vietcombank Priority accounts to become a valued customer of the system.

Using deceptive tactics that exploit victims' psychology by promising them special offers, attentive care, participation in high-class events with the Vietcombank Priority community, and especially a 10% discount on their children's tuition fees when paying through the account…

Thanks to Ms. Nguyen Thi Phuong Nhi's vigilance when interacting with customers, Mr. S. was able to escape the scam of having his account stolen. As soon as Mr. S. deposited money, the scammers would access the account and withdraw all of his funds.

The person who nearly fell victim to this scam was Mr. PHS. Speaking with us, Mr. S. said that on June 28th, he received a text message with a link to register for a card online. However, due to being busy, he couldn't register immediately. The next day, a phone number starting with 024… called, claiming to be a customer service representative from Vietcombank, and enthusiastically guided him through the card application process.

“Thinking that the enthusiastic Vietcombank employee was collecting card information to help me upgrade my card, I didn't hesitate and provided all my card information to the person impersonating a Vietcombank employee over the phone. The impersonator even asked if I needed a fixed income of over 50 million VND to be eligible to open an account. After quickly gathering information about my income and financial situation, the impersonator finalized the condition for "upgrading" the card: a minimum balance of 250 million VND in the account. Because my account didn't meet the requirement, and it was Sunday, I arranged to go to the bank the next day, Monday, to deposit money into my personal account to reach the 250 million VND balance required to open the maximum card limit of 500 million VND. The scam trick caught me off guard. Thinking that depositing money into my own account was unlikely to be lost, I didn't realize I had revealed all my important account information.” "the target," PHS said.

Mr. S. inadvertently provided all his confidential information, including his account number and CVV code on his credit card, allowing the scammer to easily access his account for payments and withdrawals. (This is a chat between Mr. S. and the scammer. Mr. S. was careless and unknowingly provided all his credit card information to the scammer.)

Minh Duy

Source: https://baobinhduong.vn/suyt-mat-hang-tram-trieu-dong-voi-chieu-lua-nang-cap-khach-hang-than-thuoc-a349511.html