At around 8 p.m., Mr. Thanh Tuan (in Hai Phong ) and his colleague were discussing work via Messenger when suddenly his colleague did not respond, even though the message had been sent. "I called and found out that my colleague could not read the message I sent," said Mr. Tuan.
Restarting the computer, but it took 10 minutes for the messages to be sent, and some messages did not even reach the recipient. "The messages were all in the sending mode. After 9pm, my Facebook messages returned to normal ," said Mr. Tuan.
Ms. Nguyen Tam in Hanoi reported that she could not respond, "she could only see messages from others, but could not respond. All information was in the form of being sent."
Many Facebook users are having trouble sending messages via the Messenger app.
Ms. Le Hien (in Thai Binh ) also encountered a similar situation. She sent messages to her friends in the afternoon using Facebook but could not send them. Ms. Hien had to switch to another application to send messages more stably.
Not everyone is experiencing the issue. On DownDetector, the number of error reports for Facebook’s messaging app has been increasing rapidly since around 5 p.m., with 80% of users reporting problems with sending messages.
Facebook's parent company, Messenger, has yet to respond to the issue.
Recently, many Facebook users in Vietnam were confused when their messaging feature was locked for 30 days because they violated community standards. In fact, they did not commit any violations on the application.
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