Why check-in and check-out hotels at noon?

This unwritten rule is applied in the hotel industry all over the world, from luxury hotels to budget motels. Why is it like this is a question that many people ask.

The answer is that most guests rent hotel rooms to rest, so 0:00 is chosen as the center point. And the resting time from 14:00 the previous day to 12:00 the next day is the most reasonable. Normally, when posting advertisements, accommodation units will write the amount of money/night, not the unit of day.

Why check-in and check-out hotels at noon? - 1 — Most hotels have a check-in time of 2:00 p.m. and a check-out time of before 12:00 p.m.

Imagine if a guest checks in at 5am, the hotel cannot ask the guest to check out at 3am the next morning because it is night time. Even if the guest accepts that, the hotel will have difficulty finding the next booking. Therefore, a unified check-in time of 2pm and check-out time of 12pm the next day is a policy that helps the hotel optimize business operations while still providing convenience to guests.

However, there are also hotels with 2 stars or less that often have check-in and check-out times calculated at 12 o'clock. In addition, each hotel may have different adjustments to suit the activities, so visitors should find out carefully before booking.

In case the guest wants to check-in early, if the hotel still has available rooms, the receptionist will be the one to carry out the procedure for the guest. However, depending on each hotel, the guest may be free or still have to pay for this.

Some hotels apply early check-in fees as follows: from 5am to 9am, guests must pay an additional 50% of the room rate; from 9am to 2pm, guests must pay an additional 30% of the room rate.

Meanwhile, late check-outs are more complicated for hotels. If guests leave too late, housekeeping staff will not have much time to prepare for new guests. Sometimes this process will not be carried out, causing the hotel to suffer financial and reputational losses.

In many places, if the check-out time is later than the specified time, the customer will be charged half a day. In addition, if the check-out time is later than 6:00 p.m., the customer will be charged an additional 100% of the room rate/day and night.

Many people will wonder what the 2 hours in the middle are used for? It is easy to understand that this time will be used by the hotel to complete many tasks. The first is to check out the old guests. The hotel will send someone to check the room to see if there is any damage or loss; or if there is any food that the guest has used that needs to be charged. After that, the hotel will complete the payment and return the guest's identification and deposit (if any).

The next step is to clean the room. In case of an immediate next tenant, the cleaning staff must carry out this task quickly while still ensuring professional standards. The fastest cleaning time is 15 minutes, depending on the condition of the room.

In addition, staff will also have to check the functions of the equipment in the room such as TV, air conditioner, water heater... carefully before completing the work to serve new guests.

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