Issuing level 2 electronic identification for foreigners: Many remarkable results

In order to meet the management of foreigners residing in the area, from July 1, 2025 to August 19, 2025, the Immigration Management Department of the Provincial Police Department has deployed a 50-day and night peak period to issue level 2 electronic identification accounts to 999 eligible foreigners who have been granted electronic identification accounts, contributing significantly to ensuring security and order and supporting foreigners to carry out administrative procedures conveniently and transparently.

Not a few challenges

According to the leader of the Immigration Department of the Provincial Police, the process of issuing level 2 electronic identification to foreigners in the province faces many challenges. First of all, the number of foreigners residing in the province is quite large and often fluctuates. Reviewing and verifying cases that are eligible but have not been granted electronic identification requires close coordination between the Immigration Department and the police of wards and communes. However, looking up information is difficult because some foreigners move outside the province or exit and re-enter, leading to inconsistent information and taking a long time to update.

Immigration Department staff receive applications for level 2 electronic identification for foreigners.

In addition, some foreigners are not fully aware of the benefits of electronic identification; many are afraid to provide personal data or do not fully understand the value of identification accounts in simplifying administrative procedures such as banking transactions, residence registration or performing online public services. Therefore, the police force must organize many propaganda, mobilization and guidance sessions to raise awareness of foreigners and encourage them to participate in identification. Another challenge is the language barrier, as foreigners come from many countries, using different languages ​​and scripts, making it difficult to guide and collect identification information. There are many cases where the staff must flexibly use translation support tools and patiently explain to ensure that foreigners understand the process.

The technology system is also a factor causing difficulties. Data transmission and systems are sometimes unstable, leading to interruptions in information collection. In particular, in the early stages, many foreigners do not have their own phone number - a mandatory requirement for registering an identity account, causing delays in the processing.

In some specific cases such as foreigners changing their passports or changing personal information (for example, women taking their husband's surname after marriage in some countries), updating new information to the identification account has not been done in a timely manner. This makes it difficult for foreigners, especially business representatives, to carry out related administrative procedures. In addition, for children from 6 to under 14 years old, the requirement to have a separate phone number (not linked to any identification account) is also a major obstacle, because in reality, children in this age group often do not use personal phones. Guardians must register additional phone numbers to support identification for children, increasing the administrative burden.

Many remarkable results

Faced with the above difficulties, the Immigration Department of the Provincial Police has proactively implemented many synchronous, creative and effective solutions to ensure the progress of issuing electronic identification for foreigners. First of all, the unit has increased coordination with the police of wards and communes to review and update information of foreigners accurately and quickly. Working groups have been established and directly go to areas with a high concentration of foreigners, such as tourist areas, residential areas or businesses with foreign workers to provide on-site support and reduce travel time for foreigners.

To overcome the language barrier, the Immigration Department mobilizes a team of officers with foreign language skills, and coordinates with volunteers and interpreters to provide guidance. Guidance documents are compiled in many popular languages ​​such as English, Russian, Korean, Chinese, etc., helping foreigners easily access information and carry out the identification process.

In terms of technology, the unit works closely with the authorities to improve the transmission system and troubleshoot technical problems. Online support channels are set up to answer questions and guide foreigners to register their own phone numbers or update personal information. For children under 14 years old, the Immigration Department has coordinated with telecommunications agencies to provide reasonable phone number registration solutions, reducing difficulties for guardians.

In addition, propaganda and mobilization work is promoted through media channels, social networks and community meetings. The benefits of electronic identification such as convenience in transactions, ensuring information security and supporting the integration of public services are emphasized to encourage foreigners to participate.

According to the leader of the Immigration Department, thanks to the continuous efforts, the unit has achieved remarkable results with 999 level 2 electronic identification accounts issued to foreigners during the peak period. This result not only contributes to the modernization of foreigner management but also improves the efficiency of administrative procedures, creating favorable conditions for foreigners living and working in Khanh Hoa . The creative solutions and sense of responsibility of the provincial police force are proof of the determination to build a transparent and effective administrative environment, meeting the requirements of integration and development of the locality.

JACKIE CHAN

Source: https://baokhanhhoa.vn/chuyen-doi-so/202508/cap-dinh-danh-dien-tu-muc-do-2-cho-nguoi-nuoc-ngoai-nhieu-ket-qua-dang-ghi-nhan-20155d4/