Proactively respond well to the two-tier local government model

As one of the largest banks in the area, with a widespread transaction network, Agribank Dak Lak Branch has proactively deployed all aspects of work, ensuring effective and safe operations, without affecting customers' production and business activities.

As one of many units under Agribank Dak Lak Branch, at Agribank Krong Ana Branch, transaction and disbursement activities took place stably during the merger period.

It is known that in the first 3 days after July 1, 2025, some customer transactions will be slightly affected due to the lack of synchronous implementation of local administrative procedures, including procedures related to banking transactions.

However, the branch has proactively coordinated with local authorities to review administrative procedures related to financial and banking activities even before the administrative unit was reorganized; at the same time, it has updated and connected customer data to ensure smooth transactions.

Thanks to early preparation, most customer transactions at the branch were not affected, the transaction rate arising after July 1, 2025 remained the same as the previous month.

Transaction activities at Agribank Krong Ana Branch (a unit under Agribank Dak Lak Branch).

In fact, many customers still conduct transactions and borrow capital normally during the transition period. A typical case is Mr. NTA, one of the customers borrowing capital at Agribank Krong Ana Branch. At the end of June 2025, Mr. A. needed to borrow capital to invest in agricultural production. Before deciding to borrow capital, he researched many production plans and different banks to consider and compare. The time to finalize the production plan was also the time when the locality implemented the merger of administrative units, so at first he was also concerned about the disbursement progress.

However, when working with Agribank Krong Ana Branch, he received enthusiastic advice from credit officers. More importantly, in addition to the appropriate interest rate, the bank has a timely disbursement plan, helping him to promptly implement the production plan without missing the opportunity. Mr. NTA said that even though the locality was merging administrative units, all loan procedures were fully and promptly carried out by Agribank Krong Ana Branch. Immediately after completing the documents, the loan was promptly disbursed.

According to Mr. Le Van Thinh, Director of Agribank Dak Lak Branch, the unit has implemented synchronous and appropriate professional measures to promptly meet the requirements of the policy of arranging administrative units and operating the two-level local government model. In particular, it pays special attention to ensuring the unit's operations are smooth, effective, and safe, without affecting production and business activities and the transaction rights of customers. At the same time, Agribank Dak Lak Branch has widely informed customers about the change of transaction names of some affiliated units according to the plan of arranging administrative units, in order to ensure transactions take place smoothly and continuously.

Source: https://baodaklak.vn/kinh-te/202508/chu-dong-dap-ung-tot-voi-mo-hinh-chinh-quyen-dia-phuong-hai-cap-6ad1193/