On July 19, CrowdStrike CEO George Kurtz apologized for the global computer system crash that disrupted a series of major industries from aviation, banking to healthcare .
“This was not a security incident or a cyber attack. The issue has been identified, contained and a fix has been deployed. We deeply apologize for the impact we have caused to our customers and anyone else affected by this, including our company,” Kurtz told NBC News.
“It may take some time for some non-automated systems to recover, but our company guarantees that all customers’ software will be fully restored,” CrowdStrike’s CEO added.
Meanwhile, Ms. Ann Johnson, head of Microsoft's security and compliance business, said that the scale of the global computer incident was large, but only affected systems running CrowdStrike software. "We currently have hundreds of engineers working directly with CrowdStrike to fix the problem as soon as possible."
However, experts warn that similar incidents will continue to occur in the future unless technology companies implement contingency plans.
“CrowdStrike and Microsoft have a lot of work to do to ensure that they do not allow other systems and software products to have this bug in the future,” Gil Luria, senior software analyst at DA Davidson, told Reuters.
Cybersecurity software company CrowdStrike specializes in providing cloud-based security solutions for businesses.
A serious global information technology (IT) incident involving cybersecurity company CrowdStrike and Microsoft affected operations in the aviation, healthcare, banking, and media industries worldwide on July 19.
This is considered one of the biggest IT incidents in recent years, caused by an update to an antivirus program. Microsoft said the problem affected Windows users running CrowdStrike Falcon cybersecurity software.
Tourism was the industry hardest hit by the incident, as computer systems at airports around the world were disrupted, leading to flight delays.
From Amsterdam to Zurich, Singapore to Hong Kong, airport operators have highlighted technical issues that are disrupting services. While some airports have grounded all flights, others have had airline staff check in passengers manually.
About 5,000 flights globally were canceled out of more than 110,000 scheduled commercial flights on July 19, according to aviation analytics firm Cirium.
Major US airlines including American Airlines, Delta Airlines and United Airlines were forced to delay flights due to communications problems. According to flight tracking service FlightAware, Delta Airlines was one of the hardest hit US airlines, canceling 20% of its flights.
In the UK, Sky News has also stopped broadcasting after a computer problem.
Banks and financial services firms around the world have warned customers of disruptions. Meanwhile, investors in global financial markets have been unable to make trades. Insurers could face a flood of claims due to business interruption.
Source: https://kinhtedothi.vn/crowdstrike-thong-bao-tim-duoc-nguyen-nhan-sap-he-thong-may-tinh-toan-cau.html
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