Ensuring the tax system operates smoothly

Tax officials guide people to pay taxes for the first time according to new tax regulations from July 1, 2025.

Implementing Resolution No. 18-NQ/TW dated June 16, 2022 of the 13th Central Executive Committee on continuing to innovate and reorganize the apparatus of the political system, in the recent past, the organizational model of the Tax sector has undergone major adjustments and changes to streamline and improve operational effectiveness and efficiency.

From July 1, 2025, the Ministry of Finance has arranged 20 regional Tax Departments into 34 provincial and municipal Tax Departments in accordance with 34 provinces and cities. The Tax Department has issued decisions stipulating the functions, tasks and powers of provincial and municipal Tax Departments under the Tax Department. Implementing the merger, the current Quang Ninh Provincial Tax Department consists of 8 departments and 7 basic Tax Departments, on the basis of rearranging 14 departments and 7 Tax Departments of the former Quang Ninh Provincial Tax Department, reducing 6 departments compared to before the arrangement; the number of civil servants reduced compared to before the arrangement is 73 civil servants.

Immediately after completing the organizational structure, the Quang Ninh Provincial Tax Department has seriously implemented the instructions of the General Secretary, the Politburo, the Government, the Quang Ninh Provincial People's Committee, and the Tax Department on operating the new tax management model to meet the 2-level local government model. Quang Ninh Provincial Tax Department has directed the local Tax Departments to arrange civil servants to work at 13 Public Administration Service Centers of communes, wards, and special zones to receive, process, and resolve administrative procedures for people and organizations in accordance with regulations, ensuring consistency, smoothness, and efficiency. Arrange and organize a standing unit to support taxpayers to promptly receive and answer difficulties, problems, reflections, and recommendations of taxpayers during the transition period. Strengthen administrative discipline and order, promote the responsibility of leaders, and prevent stagnation, pushing, and causing trouble for people and businesses in the process of receiving and resolving administrative procedures. Along with that, professional tasks and budget collection work in the area are also being implemented vigorously.

Tax officials receive online administrative procedures for taxpayers.

Ms. Vo Thi Hoai Thuong, General Administration Team, Tax Department 1, Quang Ninh Provincial Tax Department said: In response to the requirements of the 2-level government model, Tax officials clearly identify their responsibility to proactively, fully, promptly and effectively perform assigned tasks, contributing to ensuring stability, continuity and smoothness in basic tax management. During the working process, we proactively update new regulations, maintain smooth receipt and processing of tax records, ensuring no interruptions, no late or delayed records. Along with that, we strengthen coordination with the People's Committees of communes, wards and Public Administration Service Centers to remove difficulties and obstacles in receiving and processing tax administrative procedures to best serve people and businesses.

Ms. Vu Thi Thu Lan, Ha Long Ward, said: I went to the Tax Department to declare tax for the first time for property leasing. With the guidance of the Tax officer, I successfully declared online on the online public service portal, and the results of the procedures were immediately notified via text message. I found that after the merger of operations under the 2-level local government model, the declaration and procedures were very quick and convenient. Now, I can look up, submit declarations, and register via the electronic system, saving travel time, and the documents are processed quickly. At the same time, people and businesses can also ask and answer questions with the tax department on the national public service portal, promptly updating new tax policies to comply with State regulations.

Businesses track tax information and pay taxes online.

According to statistics, in July 2025 alone, Quang Ninh Provincial Tax Department received and processed 71,524 administrative procedure settlement records, equal to 115% compared to June; State budget revenue reached 4,416 billion VND, of which: Land use fee revenue was 1,101 billion VND; taxes and fees were 3,314 billion VND. Accumulated in the first 7 months of 2025, State budget revenue reached 25,598 billion VND, reaching 68% of the ordinance estimate, reaching 65% of the province's assigned estimate, equal to 114% of the same period. With the above results, after one month of implementing the new organizational model, it shows that the activities are basically ensured to be smooth and stable; the functions and tasks do not overlap or duplicate, and do not affect the implementation of tax administrative procedures of people and businesses.

Mr. Le Thanh Thao, Deputy Head of Quang Ninh Provincial Tax Department, said: In the coming time, the provincial Tax Department will continue to closely follow the direction of the Ministry of Finance, the General Department of Taxation and the Provincial People's Committee to improve management efficiency and better serve taxpayers in the 2-level local government model. The Department will focus on synchronously implementing tasks according to each management function and each ward, commune and special zone. The focus is on timely disseminating tax policies, supporting taxpayers to comply with the law; reviewing and organizing correct, sufficient and timely collection; strengthening debt collection, preventing revenue loss; closely coordinating with departments, branches and localities in budget collection. At the same time, the Tax Department will promote digital transformation, reform administrative procedures, creating favorable conditions for people and businesses to develop. With high determination, Quang Ninh Provincial Tax Department strives to excellently complete its tasks in 2025 and the following years.

Minh Duc

Source: https://baoquangninh.vn/dam-bao-he-thong-thue-thuc-hien-thong-suot-3372237.html