DCCI builds trust for businesses.

(sonla.gov.vn) With the strong political determination of the entire political system, the responsible involvement of all levels and sectors, and the support of the business community, the Provincial Competitiveness Index for Departments, Sectors, and Localities in Son La has gradually proven effective as a modern governance tool, contributing to promoting administrative reform, enhancing competitiveness, attracting investment, and building Son La into a rapidly and sustainably developing province.

Son La announces DCCI index.

Son La province has always identified improving the investment and business environment, enhancing the quality of economic management, and supporting businesses as one of its core and ongoing tasks. Alongside efforts to improve the provincial PCI index, the province has implemented and maintained the Departmental and Local Competitiveness Index ( DCCI) to measure the level of satisfaction of businesses, cooperatives, and business households with the management activities of departments, agencies, and the People's Committees of communes and wards.

The DCCI index was developed with the goal of objectively and comprehensively reflecting the quality of management and administration of agencies and units through direct evaluation from the business community. Beyond simply ranking, the DCCI helps agencies clearly identify their strengths and weaknesses, thereby proposing effective solutions for improvement. The assessment of the competitiveness index at the departmental and local levels in Son La province focuses on evaluating the actual quality of service; supplementing criteria on sustainable development, digital transformation, promoting the private economy, green growth, gender equality, and inclusive development; and also paying attention to reflecting the difficulties and obstacles arising in the process of reorganizing the organizational structure and providing public services at the local level.

The DCCI 2025 index is built on three main pillars: a favorable business environment; promoting competition and sustainable growth linked to the proactive role of the government. The assessment focuses on issues of concern to businesses such as: administrative procedures, transparency, compliance costs, access to resources, and the effectiveness of support for production and business. The DCCI 2025 results are based on independent and objective surveys of 1,539 businesses, cooperatives, and business households in the province. This includes many businesses owned by women, ethnic minority women, and vulnerable groups, thus ensuring the representativeness, multidimensionality, and comprehensiveness of the assessment results. The survey results show that the province's investment and business environment continues to improve; the sense of responsibility, dynamism, and quality of support for businesses from many departments, sectors, and localities are increasingly enhanced. Administrative procedure reform, information transparency, support for production and business, and partnership with enterprises continue to be prioritized and implemented.

In 2025, the average score for the Departmental sector reached 74.78 points; the average score for the vertical sector reached 74.60 points. For the local level, out of 18 surveyed communes and wards, 2 localities were in the good group, 7 in the fair group, and 9 in the average-good group. These results demonstrate the significant efforts of all levels and sectors in simultaneously implementing organizational restructuring and ensuring smooth state management to serve citizens and businesses. According to the assessment, the DCCI survey results also comprehensively reflect existing shortcomings and limitations that need to be addressed, such as: uneven quality of administrative procedures in some areas; sometimes inadequate coordination between agencies; a lack of proactive support for businesses in some areas; and limitations in adapting to digital transformation, modern governance requirements, and sustainable development. Based on the published DCCI assessment and survey report, departments, agencies, and People's Committees of communes and wards have incorporated the opinions of experts and businesses, considering them an important basis for comprehensively reviewing and reassessing the management and operation processes of their respective agencies and units.

Diep Huong

 

Source: https://sonla.gov.vn/tin-kinh-te/dcci-tao-niem-tin-cho-doanh-nghiep-1001299