Meet "virtual officers", save 2/3 of the time in administrative procedures

(Dan Tri) - Reception robots using artificial intelligence (AI) have made an impression at public administrative document reception points in Hanoi, bringing a new and convenient experience to users of all ages.

On the morning of August 1, Hanoi City Public Administration Service Center - Branch No. 1 began implementing 15 free utilities at branches and document reception points in the area.

In particular, the operation of reception robots and AI applications is a clear breakthrough in administrative reform.

The robot has a modern design, accurate voice recognition and a simple interface that makes it easy for users to access information.

Meet "virtual officers", save 2/3 of the time in administrative procedures ( Video : Khanh Vi).

Source: https://dantri.com.vn/cong-nghe/gap-can-bo-ao-lam-thu-tuc-hanh-chinh-tiet-kiem-23-thoi-gian-20250801152701932.htm