Hanoi tightens regulations on real estate brokerage activities.

(CLO) The Hanoi Department of Construction has issued a document requesting organizations and individuals operating real estate trading floors in the area to review their operating conditions, complete legal documents, and report on their operational status. The deadline for completing this is before May 28th.

Công Luận•23/05/2026

For units that have not yet been licensed to operate in the city, the authorities require them to complete all necessary procedures before commencing operations. Specifically, the manager or person directly operating the real estate exchange must undergo professional training and obtain a suitable professional license.

According to regulations, real estate exchanges are only allowed to operate under the model of a real estate service business and must submit registration documents to the provincial-level state management agency before commencing operations.

The Department of Construction stated that this is to facilitate the management, statistics, and supervision of the entire trading floor system in the area.

In addition, exchanges are required to establish and publicly disclose clear and transparent trading procedures. Steps from receiving applications, conducting legal checks, posting information, brokerage, contract signing, to data storage must all be carried out according to specific procedures.

diendandoanhnghiep.vn-media-uploaded-500-2024-03-05-_san-moi-gioi-2899-1624941614.jpeg — Hanoi tightens regulations on real estate brokerage activities. Photo: ST

This regulation aims to curb false advertising, opaque transactions, or the marketing of products that do not meet legal requirements.

Trading platforms must also have a fixed operating location, be clearly registered, and fully meet the requirements regarding facilities and technical infrastructure to support trading activities. This is seen as a solution to rectify the situation of "virtual trading platforms," which operate temporarily or conduct business primarily online but lack a specific legal address.

Strengthening the management of real estate exchanges is expected to contribute to standardizing brokerage activities, enhancing market transparency, and protecting the rights of citizens participating in transactions.

According to current regulations, real estate exchanges are responsible for verifying the legality and eligibility of real estate products for sale before transactions; listing properties, providing complete information to customers, and assisting customers in finding and selecting suitable properties.

In addition to brokerage activities, the exchange is also responsible for assisting parties in negotiating, signing contracts, making payments, and handing over documents and real estate for transactions arising through the exchange. At the same time, all transaction information and records must be fully stored in accordance with regulations.

Simultaneously, real estate exchanges must also verify transactions through the exchange and provide relevant information to provincial-level state management agencies for real estate business to facilitate market management and supervision.