Ninja Van – a shipping company established in Singapore with operations in Vietnam, mainly serving the delivery needs of domestic and Southeast Asian e-commerce platforms. On the official website of the unit, in the support to find the post office, the company integrates a third-party map service to display locations in the territory of Vietnam for users and sellers to send goods. However, in the East Sea, this map does not show the two archipelagoes of Hoang Sa and Truong Sa under Vietnam's sovereignty.
According to a note on the Ninja Van website, this map is provided by Mapbox and OpenStreetMap, two business units of map services integrated on websites, applications, and hardware devices. Mapbox claims it "provides precise location data", while OpenStreetMap claims the platform is built by a community of map users dedicated to providing details of places, streets, etc. globally. .
On the map used by Ninja Van, the positions of the two archipelagos under Vietnamese sovereignty are not marked or named. When zooming in on the map, these places are just white points, with no terrain data or any related information.
Newspaper Youth contacted the representative of Ninja Van in Vietnam as well as the person in charge of communications based in Singapore, but there was no response. By the end of May 26.5, the airline remained silent and there was no change in the part of the map missing the two mentioned archipelagos.
Ninja Van is not the only multinational company operating in Vietnam, but using a map service does not show the integrity of Vietnam's territorial and territorial sovereignty. On May 25.5, a person claiming to be an employee of the electronics firm TCL Vietnam (located in Ho Chi Minh City) posted online a photo of a map of Vietnam pasted on the wall but lacked the presence of the two archipelagos Hoang Sa and Truong Sa. Sa. TCL then made a correction on the official Facebook page but quickly deleted it the same day.
In early April 4.2023, the ride-hailing service Grab also had to apologize after the community discovered that it was using a map with false information about Vietnam's sovereignty. A day later, the fashion company Yody also received many critical comments, demanding a "boycott" for using the wrong map of Vietnam's sovereignty. At the end of 2022, Apple had to edit the content on the map application (Maps) integrated on iOS and iPadOS operating systems because of a similar error after a request from Hanoi.